Claire Foster
Huthwaite,Nottinghamshire
Summary
Dependable and driven individual with strong work ethic seeking an administrative role. Possesses excellent customer service and communication skills, coupled with knack for problem-solving. Expert in money handling and competence in accounts payable ledger and maintenance.
Overview
33
33
years of professional experience
Work history
Retail Assistant
Tefal
Alfreton, Derbyshire
2024.02 - Current
- Resolved customer complaints to ensure satisfaction and encourage repeat business.
- Provided excellent customer service by answering queries and sharing product information.
- Adhered to company policies while managing returns and exchanges to maintain customer loyalty.
- Operated cash registers accurately and processed transactions for cash and card payments.
- Actively listened to customers' needs and concerns to offer thoughtful advice and product recommendations.
- Kept shop floor clean to promote a welcoming environment.
Cash Office Assistant
Carvery & Grill
Alfreton, Derbyshire
2023.06 - 2024.02
- Completed end-of-day reconciliations for error-free balances.
- Streamlined cash recording processes for improved efficiency.
- Prepared bank deposits whilst maintaining strict adherence to company procedures.
- Conducted invoice reconciliation tasks.
- Fulfilled administrative duties such as filing and photocopying.
Personalised Gift Maker
Self employed
Huthwaite, Nottinghamshire
2018.07 - 2023.06
- Consulted with clients to comprehend objectives and limitations of design brief.
- Balance cost effectiveness with design functionality, aesthetics and quality.
- Explored innovative methods and techniques to maintain market relevancy.
- Created finished artwork in line with product briefing from clients.
Childminder
Self Employed
Huthwaite, Nottinghamshire
2010.09 - 2018.07
- Assisted in preparation of nutritious meals, promoting healthier eating habits.
- Managed individualised care routines for each child to ensure well-being and comfort.
- Strengthened relationships with parents through regular communication about child's progress.
- Undertook regular professional development training, staying updated on childcare best practices.
- Enhanced children's emotional development by fostering a nurturing and supportive environment.
Customer Services Manager
Kwiksave / Somerfield
Selston, Nottinghamshire
1993.09 - 2008.02
- Processed petty cash and wage advances efficiently.
- Assisted in training new assistants on company processes and procedures.
- Conducted daily cash office float reconciliation tasks.
- Distributed necessary floats and takings bags to all till points prior to store opening.
- Organised change for tills, ensuring accurate recording for end-of-day reconciliation.
- Precise counting of takings, verifying amounts before cash banking.
- Identified discrepancies and conducted investigations to resolve issues.
- Conducted invoice reconciliation tasks.
Education
NNEB - Childcare
Basford Hall College
NottinghamGCSEs -
Matthew Holland School
NottinghamshireSkills
- Money handling proficiency
- Efficient telephone etiquette
- Accounts payable ledger maintenance
- Reconciliation competence
Affiliations
- Crafting
- Dog walking
- Travelling the UK in our Motorhome
References
References available upon request.
Timeline
Retail Assistant
Tefal
2024.02 - Current
Cash Office Assistant
Carvery & Grill
2023.06 - 2024.02
Personalised Gift Maker
Self employed
2018.07 - 2023.06
Childminder
Self Employed
2010.09 - 2018.07
Customer Services Manager
Kwiksave / Somerfield
1993.09 - 2008.02
NNEB - Childcare
Basford Hall College
GCSEs -
Matthew Holland School