Claire Rayner

• Handled transactions, maintaining accurate till records.
• Maintained clean shop floor, promoting a welcoming environment.
• Provided coverage during peak times to manage customer flow effectively.
• Collaborated with store manager to identify fast-selling products and restock accordingly.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Assisted in stock replenishment to maintain store appearance.
• Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
• Delivered excellent customer service by answering queries and providing product information.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Operated cash registers with accuracy and processed cash and card transactions.
• Assisted customers in locating specific items to boost satisfaction.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
• Monitored display stock levels, replenishing for consistently well-stocked sales floor.
• Followed company procedures and guidelines for smooth retail operations.
• Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
• Maintained knowledge of products and features to provide recommendations to customers.
• Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
• Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
• Carried out back-of-house maintenance, for clear, easy-to-navigate stockroom management.
• Maintained accurate records to track cash handling activities.
• Inspected products for damages and expiry dates before processing refunds.

• Assisted in stock replenishment to maintain store appearance.
• Guided customers towards appropriate products based on their preferences, boosting overall satisfaction.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Rotated stock periodically, reducing instances of expired or outdated inventory.
• Managed inventory levels, reducing waste and cost overruns.
• Maintained cleanliness of kitchen area to maintain health and safety regulations.
• Adhered strictly to food hygiene rules, ensuring public health protection.
• Inspected and cleaned food preparation areas to maintain sanitary practices.
• Monitored ovens, setting time and temperature controls to achieve optimum baking results.
• Maintained constant product availability and prepared accurate inventory and production reports for budgeting.
• Supported management with administrative tasks for efficient workflow.
• Facilitated smooth day-to-day operations through compliance with company policies and procedures.
• Maintained visual merchandising standards to attract potential buyers.
• Assisted customers in product selection for increased sales.
• Demonstrated flexibility by covering shifts when needed, promoting teamwork spirit within the store.
• Followed Cleaning schedules ensuring no cross contamination occurred
• Performed routine record-keeping tasks.
• Kept accurate record keeping for traceability purposes.
• Managed equipment cleaning and sanitization for optimal hygiene standards.
• Checked food temperatures regularly, ensured adherence to health standards.
• Performed routine checks on coolers and freezers to ensure proper temperature control.

Daily running or the shop,

Stock ordering

Securing new suppliers

Making floral arrangements and fresh produce hampers to order

Delivering to clients

Carrying out strict food hygiene tasks such as cleaning prepping and spoilage checking