Ciro Pizzi
Reading,Berkshire
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Keen to develop and advance professionally into position offering additional professional challenge and room for advancement.
Overview
7
7
years of professional experience
Work history
Shift manager
Honest Burgers
Reading
2023.04 - Current
- Trained and mentored new employees to maximise team performance.
- Kept employees operating productively to meet business and customer needs.
- Maintained a team-oriented atmosphere with open communication and quick conflict resolution.
- Managed staff schedules, ensuring required coverage to meet shift needs within budget.
- Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
- Managing complaints and customers queries.
Shift manager
Bella Italia
Reading
2021.08 - 2023.02
- Increased team efficiency by analysing staff and equipment performance.
- Completed comprehensive shift reports to support seamless handovers.
- Adhered to company standards and compliance requirements for operations and cleanliness.
- Tracked receipts, employee hours and inventory movements for smooth budgetary planning.
- Directed work of labourers and specialist team members to produce quality results.
- Effectively moved the restaurant from Food and Hygiene rate 1 to rate 5.
Shift supervisor
Nirvana spa
Wokingham
2018.09 - 2021.08
- Led team of 10+ to achieve KPI targets in fast-paced environments.
- Supervised activities of workers and enforced safety regulations.
- Kept employees operating productively to meet business and customer needs.
- Trained new hires and set up mentoring relationships to drive team performance.
- Managed staff schedules, ensuring required coverage to meet shift needs within budget.
Education
aat level 3 - Accounting
Premier Training
Reading 2024.12 -
Diploma of Higher Education - Economics and Finance
The Open University
Reading 2024.10 -
Certificate of Higher Education - Economics and Finance
Open University
Reading 2022.09 - 2024.08
AAT Level 2 Certificate in Accounting - Accounting
AAT
Reading 2023.06 - 2024.05
Diploma in Human Resources Practice - Human Resources
CIPD
London 2020.04 - 2020.11
A-Levels - chemistry
E. Divini
San Severino Marche 2006.09 - 2011.08
Skills
- Leadership
- Staff management
- Team development
- Numerical skills
- Creative thinking
- Time management
- Microsoft excel proficient
Affiliations
- Stock market and investment
- Art and wine knowledge
Languages
Italian
Native
Timeline
aat level 3 - Accounting
Premier Training
2024.12 -
Diploma of Higher Education - Economics and Finance
The Open University
2024.10 -
AAT Level 2 Certificate in Accounting - Accounting
AAT
2023.06 - 2024.05
Shift manager
Honest Burgers
2023.04 - Current
Certificate of Higher Education - Economics and Finance
Open University
2022.09 - 2024.08
Shift manager
Bella Italia
2021.08 - 2023.02
Diploma in Human Resources Practice - Human Resources
CIPD
2020.04 - 2020.11
Shift supervisor
Nirvana spa
2018.09 - 2021.08
A-Levels - chemistry
E. Divini
2006.09 - 2011.08