Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Ciaran Elliott

Canvey Island,Essex

Summary


Accomplished person, pursuing entry level Insurance roles to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.

Takes on challenging new roles harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Keen to learn about the unique nature of the London Insurance market and to explore all the opportunities available including obtaining official insurance qualifications.

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work History

Cabin crew member

British Airways
Gatwick Airport, West Sussex
09.2023 - Current
  • Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
  • Ensured safety regulations compliance for passenger security.
  • Provided excellent service to passengers whilst ensuring their comfort and safety.
  • Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
  • Delivered professional pre-flight briefings, enhancing customer understanding of safety procedures.
  • Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
  • Created a welcoming atmosphere through friendly interactions with passengers.
  • Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
  • Administrated detailed reports regarding incidents or medical emergencies encountered during flights promptly and accurately.
  • Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.

Cabin crew member

Ryanair
Stansted Airport, Essex
05.2023 - 07.2023
  • Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
  • Ensured safety regulations compliance for passenger security.
  • Provided excellent service to passengers whilst ensuring their comfort and safety.
  • Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.

Front of house team member

Wagamama
Southend-on-Sea, Essex
07.2022 - 12.2022
  • Maintained high standards of customer service during peak times.
  • Ensured smooth operation of the front desk by managing reservations and walk-ins.
  • Handled complaints effectively, resulting in increased customer satisfaction.
  • Assisted guests with queries or requests for optimal guest experience.
  • Coordinated seating arrangements for efficient restaurant management.
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Recommended menu items to guests, enhancing their dining experience.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Lobby Team Member

McDonald's'
Canvey Island, Essex
01.2022 - 04.2022
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Displayed teamwork skills to improve overall productivity.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Maintained high standards of food hygiene, securing customer trust.
  • Delivered reliable customer service with attention to detail even under high pressure.
  • Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.

Education

City and guilds level 2 - Cabin Crew

South Essex College
Southend-on-Sea
09.2022 - 04.2023

Pearson Level 2 Certificate - Travel and Tourism

South Essex College
Southend-on-Sea
09.2021 - 07.2022

GCSEs - English, Maths, Science, Drama, Music, Art,French

Castle View School
Canvey Island
09.2016 - 06.2021

Skills

  • Adaptability to time changes
  • Punctuality and reliability
  • CPR certification
  • Customer service excellence
  • Data analysis
  • Accurate data entry
  • Public security knowledge

Affiliations

  • I like to play Final Fantasy with my friends

References

References available upon request.

Timeline

Cabin crew member

British Airways
09.2023 - Current

Cabin crew member

Ryanair
05.2023 - 07.2023

City and guilds level 2 - Cabin Crew

South Essex College
09.2022 - 04.2023

Front of house team member

Wagamama
07.2022 - 12.2022

Lobby Team Member

McDonald's'
01.2022 - 04.2022

Pearson Level 2 Certificate - Travel and Tourism

South Essex College
09.2021 - 07.2022

GCSEs - English, Maths, Science, Drama, Music, Art,French

Castle View School
09.2016 - 06.2021

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Ciaran Elliott