Jasmine Harris
Trowbridge,Wiltshire
Summary
Highly reliable and adaptable professional with strong communication skills and a proven ability to remain calm under pressure. Demonstrates exceptional multitasking abilities and punctuality, ensuring tasks are completed efficiently and on time. Skilled in team building and adept at adjusting to time changes, consistently contributing to a collaborative work environment. Eager to leverage fast learning capabilities in a dynamic role that fosters growth and development.
Personable individual with strong aspiration to provide exceptional customer service. Demonstrates excellent communication and problem-solving skills, reinforced by background in hospitality and team coordination. Committed to enhancing passenger experiences and ensuring safety and comfort during flights.
Overview
10
10
years of professional experience
Work history
Cabin crew member
easyJet
Bristol, Somerset
2025.05 - Current
- Fostered good relationships with passengers from diverse cultural backgrounds promoting an inclusive atmosphere onboard.
- Assisted with passenger boarding, luggage stowage, and seating arrangements for smooth flight operations.
- Participated actively in pre-flight briefings, gaining awareness of relevant details about the journey ahead for better preparedness.
- Enhanced passenger comfort by maintaining a clean and orderly cabin environment.
- Created a welcoming atmosphere through friendly interactions with passengers.
- Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
- Kept abreast of changes in safety regulations through continuous training sessions ensuring adherence during flights.
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
- Supported colleagues during busy periods or emergencies demonstrating team spirit and reliability.
- Managed in-cabin services efficiently, including food and beverage distribution for an enjoyable flight experience.
- Demonstrated adaptability by handling diverse tasks such as selling duty-free products, cabin cleaning, and meal serving successfully.
- Prepared cabin and passengers for safe landing.
- Performed rigorous pre-flight security checks ahead of take off.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
Shift manager
McDonald's
Warminster, Wiltshire
2016.02 - 2026.05
- Greet all customers and provide excellent customer service with every encounter.
- Confident in serving 100+ customers every single day.
- Attend to all shifts, in clean, neat uniform
- Handle cash and card transactions quickly and accurately
- Maintain company procedures to a high standard
- Maintain high standards of work quality in fast-paced pace environments
- Trained and mentored new employees to maximise team performance.
- Maintained neat workstation to promote cleanliness and sanitation guidelines.
- Led by example and demonstrated company best practices.
- Increased team efficiency by analysing staff performance.
- Completed comprehensive shift reports to support seamless handovers.
Education
BA (Hons) Sport Coaching and Sport Development - Sports coaching
Southampton Solent University
Southampton 9 2017 - 5 2020
Level 3 Sports Coaching and Development Extended Diploma - Sports Coaching
Wiltshire College
Trowbridge 9 2015 - 7 2017
GCSE -
John of Gaunt School
Trowbridge 9 2010 - 7 2015
Skills
- Good communication skills
- Good multi-tasker
- Highly reliable
- Fast learner
- Punctuality and reliability
- Calm under pressure
- Team building
- Adaptability to time changes
Personal Interests
Physical activity has always been a passion of mine. Primarily football, I have played since the age of 4 and still currently play. Currently in tier 6 football, had two seasons in tier 5 which required me to consistently feel physically fit. All types of physical activity are extremely enjoyable to me, especially in the career future I want to do, staying fit is highly important.
Aviation has always been a major passion of mine, eveyrthing to do with planes and just aviation in general is something i have been surrounded by my entire life.
Timeline
Cabin crew member
easyJet
2025.05 - Current
Shift manager
McDonald's
2016.02 - 2026.05
BA (Hons) Sport Coaching and Sport Development - Sports coaching
Southampton Solent University
9 2017 - 5 2020
Level 3 Sports Coaching and Development Extended Diploma - Sports Coaching
Wiltshire College
9 2015 - 7 2017
GCSE -
John of Gaunt School
9 2010 - 7 2015