Christine Collins
Nuneaton,Warwickshire
Summary
Experienced Sales Assistant with strong retail background and experience in customer service, merchandising and stock management. Works hard to keep shop operating smoothly and customers satisfied.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work history
Retail sales assistant
Paul & Sons
Nuneaton, Warwickshire
2015.09 - 2019.10
- Operated cash registers with accuracy and processed cash and card transactions.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers in locating specific items to boost satisfaction.
- Built lasting relationships with clients through customer service interactions.
Retail sales assistant
Cool Trader
Nuneaton, Warwickshire
2014.01 - 2015.06
- Operated cash registers with accuracy and processed cash and card transactions.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Followed company procedures and guidelines for smooth retail operations.
Retail sales assistant
R&K supermarket
Nuneaton, Warwickshire
2011.01 - 2012.12
- Operated cash registers with accuracy and processed cash and card transactions.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Built lasting relationships with clients through customer service interactions.
Retail sales assistant
R&K supermarket
Nuneaton, Warwickshire
2008.01 - 2010.10
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Assisted customers in locating specific items to boost satisfaction.
- Processed returned or exchanged items and provided refunds to customers.
- Updated product labelling and pricing to reflect discounts and offers.
Retail assistant
TJ Hughes
Nuneaton, Warwickshire
2010.09 - 2010.09
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
Bar staff member
Stockinford Sports and social club
Nuneaton, Warwickshire
2006.06 - 2007.09
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Cleared counters and disposed of waste and broken glass.
- Refused drinks service to guests without appropriate proof of age.
- Maintained bar stocks, replenishing daily as necessary.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Education
NVQ level 2 Retail - To learn all aspects of shop work
R&K supermarket in store training
Nuneaton, Warwickshire 2012.05 - 2012.11
National Licencees Certificate - To learn all aspects of the laws and regulations of running a Public House
Hinkley Collage
Hinckley, Leicestershire 2006.03 - 2006.03
Basic computer coarse - TO learn how to find your around using a computer
ETW
Nuneaton, Warwickshire 2004.06 - 2004.08
GCSEs - Maths Hiistory Drama French RSA typing
Alderman Smith comprhensive School
Nuneaton, Warwickshire 1981.06 - 1981.07
Skills
- Customer service oriented
- Outgoing and enthusiastic
- Accurate money handling
- Self-motivated
- Confident communicator
Timeline
Retail sales assistant
Paul & Sons
2015.09 - 2019.10
Retail sales assistant
Cool Trader
2014.01 - 2015.06
NVQ level 2 Retail - To learn all aspects of shop work
R&K supermarket in store training
2012.05 - 2012.11
Retail sales assistant
R&K supermarket
2011.01 - 2012.12
Retail assistant
TJ Hughes
2010.09 - 2010.09
Retail sales assistant
R&K supermarket
2008.01 - 2010.10
Bar staff member
Stockinford Sports and social club
2006.06 - 2007.09
National Licencees Certificate - To learn all aspects of the laws and regulations of running a Public House
Hinkley Collage
2006.03 - 2006.03
Basic computer coarse - TO learn how to find your around using a computer
ETW
2004.06 - 2004.08
GCSEs - Maths Hiistory Drama French RSA typing
Alderman Smith comprhensive School
1981.06 - 1981.07