Summary
Overview
Work History
Education
Skills
Licenses
Timeline
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Chloe White

Chloe White

South Benfleet,Essex

Summary

Having gained my knowledge at college in the field of photography, I have since been working in the retail industry.

This has given me invaluable experience, confidence, essential customer service skills and a good foundation for the future.

With both Photography and the Customer service skills I have gained, I believe i can offer a wide range of assets along with a dedicated work ethic.

Overview

3
3
years of professional experience
2
2
years of post-secondary education

Work History

Customer Assistant

Argos
Southend Airport, Essex
07.2021 - Current
  • Advised customers on availability, pricing and location of products.
  • Provided fast checkout service with high levels of customer care and transaction speed.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Multi-tasked to keep customer service levels at optimal capacity at peak times.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Delivered expectations when it has come to working as a team and our team care sale games, which lead to me getting awarded for top sales and speedy results.
  • Managed customer complaints with prompt, mutually beneficial resolutions.
  • While on headset at my work, i was able to get everything picked and labelled on time when asked.
  • Completed transactions to replace or exchange defective items.

Education

BTEC Level 3 - Photography

Seevic College
Hadleigh, Essex
09.2021 - 05.2023

Skills

  • Team player
  • Customer Service
  • Sales techniques
  • Product knowledge
  • Refund and exchange processing
  • Hard-working
  • Stockroom procedures
  • Cash handling

Licenses

I have a full UK driving license, which makes it easier to commute to and from work.

Timeline

BTEC Level 3 - Photography

Seevic College
09.2021 - 05.2023

Customer Assistant

Argos
07.2021 - Current

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Chloe White