Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Chloe Green

Liverpool,Merseyside

Summary

I am a dedicated professional with a strong background in customer service, known for being calm under pressure and extremely flexible. Demonstrating exceptional skills in data entry, open and clear communication, and polite client care.

I like to think I'm highly organised and reliable and always maintain a professional and smart presentation. Given my previous and current roles I have become adept at multitasking and prioritisation, therefore ensuring efficient workflow management. I am a trustworthy individual committed to delivering high-quality service and maintaining client satisfaction.

Throughout my studies and different roles in industry, I have always maintained the same goal. I strive to work abroad in a job that I love and suits me to the best of my abilities. I'm an incredibly social person and love helping others. As previously mentioned I am completely flexible where work is concerned and therefore lots of travel in a role would not be something I would struggle with.




Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

RA- Receptionist

KPMG
Liverpool, Merseyside
08.2024 - Current
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Handled appointment scheduling to ensure smooth daily operations.
  • Managed phone calls, resulting in effective communication flow within the company.
  • Maintained an organised reception area for a professional business environment.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Collected and distributed incoming mail, employing strict confidentiality throughout.

Legal Assistant

YLSG
Liverpool, Merseyside
08.2022 - 08.2024
  • Achieved efficient case management by meticulously organising legal documents.
  • Assisted in preparation of legal briefs, aiding winning litigation strategies.
  • Facilitated smooth office operations by performing routine clerical tasks .
  • Drafted and submitted legal documents to senior staff for review and approval.
  • Updated client files in case management systems for accurate, current records.

Crew Member

McDonald's
Liverpool, Merseyside
01.2022 - 08.2024
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Ensured customer satisfaction with prompt and accurate order fulfillment.
  • Assisted in staff training to enhance teamwork and improve service delivery.
  • Resolved customer complaints quickly, restoring trust in our service quality.
  • Operated cash registers accurately, ensuring proper handling of transactions.
  • Facilitated smooth flow of customers by effectively managing queues during rush hours.
  • Collaborated with team members to maintain a friendly work environment promoting productivity.

Education

Undergraduate Degree - Law & Politics

Liverpool Hope University
Liverpool
09.2023 - 05.2024

A-Levels - History, Psychology & Criminology

St John Bosco Arts College
Liverpool
09.2021 - 06.2023

GCSEs -

St John Bosco Arts College
Liverpool
09.2016 - 06.2021

Skills

  • Customer Service
  • Calm under pressure
  • Flexible
  • Data Entry
  • Open and clear communicator
  • Polite client care
  • Organised and reliable
  • Professional and smart presentation
  • Multitasking and prioritisation
  • Trustworthy

Affiliations

  • Swimming
  • Planning and organising events or trips
  • Spending time with friends & family
  • Visiting museums/ historical sites

Languages

Spanish
Elementary
English
Proficient (C2)

Timeline

RA- Receptionist

KPMG
08.2024 - Current

Undergraduate Degree - Law & Politics

Liverpool Hope University
09.2023 - 05.2024

Legal Assistant

YLSG
08.2022 - 08.2024

Crew Member

McDonald's
01.2022 - 08.2024

A-Levels - History, Psychology & Criminology

St John Bosco Arts College
09.2021 - 06.2023

GCSEs -

St John Bosco Arts College
09.2016 - 06.2021
Chloe Green