farhan ahmed soudager
hayes and harlington ,united kingdom
Summary
Detail-oriented Receptionist with extensive experience in front desk operations. Skilled in managing phone calls, scheduling appointments, and welcoming clients professionally. Maintains confidentiality and executes administrative tasks with precision, enhancing workplace efficiency through strong communication and a customer-focused approach.
Overview
2
2
Languages
Work History
Receptionist
BAYLIS PARK HOTEL
HAYES , united kingdom
02.2026 - Current
- Welcomed guests and clients in friendly, positive manner.
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Updated office financial records with new payments and adjusted balances in EXCEL.
Education
Master of Science - AI&ML
University of Roehampton
London 2026 - Current
Skills
- Customer service
- Data analysis
- Project management
- Client engagement
- Microsoft Excel
- Time management
- Friendly customer service
- Professional attitude
- Trustworthy
- Call handling
- Clear communication
- Calm under pressure
- Customer relations
- Greeting customers
- Flexible
- Telephone skills
- Client hospitality
- Punctual
- Multitasking and prioritisation
- Clean and tidy nature
- Active listener
- Record-keeping
- Polite client care
- Email management
- Open and clear communicator
- Clean and neat
- Filing paperwork
- File maintenance
- Telephone operation
- Front desk security protocols
- Incoming mail distribution
Languages
English
Intermediate
B1
Hindi
Upper Intermediate
B2
Timeline
Receptionist
BAYLIS PARK HOTEL
02.2026 - Current
Master of Science - AI&ML
University of Roehampton
2026 - Current