Chloe Agnew
Armagh,Northern Ireland
Summary
Having worked in a busy restaurant I have gained experience In serving customers and how to serve and deal with unhappy costumers. During my time working in a busy environment, I have been able to work under pressure, use my own initiative to solve problems and help assist the costumer and ensure they receive the highest standard of costumer service. I am a hard working and motivated individual eager to learn more and broaden my work experience.
Overview
1
1
year of professional experience
Work History
Waitress
Armagh city hotel
Armagh , Armagh
02.2023 - Current
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
GCSEs -
St Catherine’s college, Armagh
Armagh 09/2018 -
Skills
- Efficient payment processing
- Problem solving
- Hospitality expertise
- FOH procedures
- Guest needs anticipation
- Suggestive selling
- Outstanding customer service
Languages
English
Native
Timeline
Waitress
Armagh city hotel
02.2023 - Current
GCSEs -
St Catherine’s college, Armagh
09/2018 -
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