Gabrielle Owen

• I create a friendly, welcoming atmosphere to encourage positive guest experiences, which prolongs visits to increase profitability.
• I am trusted to perform bar closing duties, including thorough cleaning, sanitising and replenishing stock.
• Guest tables are always kept neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
• retain in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
• I am an efficient worker, shown through my adaptability when using different technological systems required.

• I perform bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
• Without fail, I follow safe serving requirements, monitoring guest behaviour and discontinuing service to intoxicated customers.
• I collect cash payments, processing and providing correct change and receipts efficiently.
• Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.

• Prepared and served high quality beverages with speed, and consistency, thriving in fast-paced cafe environments.
• Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
• Trained new team members with positive reinforcement.
• Responded appropriately to any customer requests or complaints, leaving them satisfied with their experience.

Maths: 6

Spanish:6

Art: 7

English Literature: 6

English language: 4

science: 6/5

Physical education: 6

geography: 5

• Member of Leeds district netball team for 3 years
• I was elected Captain of my school netball team at princehenrys Grammar school.
• Completed my Bronze DofE award