Yasmin Jenkins
Market Harborough ,Leicestershire
Summary
Dynamic and detail-oriented retail professional with extensive expertise in fashion sense, customer service, and retail software usage. Demonstrates proficiency in cash handling, product display creation, and effective multitasking, ensuring high presentation standards and store maintenance awareness. Skilled in conflict resolution and loss prevention, with a strong understanding of security measures and digital cash registers. Committed to enhancing customer experiences through active listening and communication proficiency while maintaining a positive and enthusiastic approach. Aspires to leverage fashion trend awareness and styling expertise to drive sales growth and elevate brand presence.
Driven individual with strong interpersonal skills and keen eye for customer service. Demonstrates proficiency in handling transactions and maintaining tidy and organised shop floor. Aims to enhance customer satisfaction and contribute to positive shopping experience.
Friendly Shop Assistant skilled in delivering exceptional customer service and maintaining well-organised store. Known for creating positive shopping experiences and boosting sales through attentive assistance and product knowledge. Always eager to help, ensuring customers leave satisfied and store operations run smoothly.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work history
Shop assistant
Mega Charity Shop
London
2025.10 - Current
- Conducted price checks at request of customers for clear communication on cost.
- Communicated effectively with suppliers on delivery schedules, ensuring timely replenishments.
- Assisted customers in finding desired items to enhance their shopping experience.
- Assisted in inventory counts, maintaining accurate records.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Maintained clean, appealing shop environment for comfortable shopping experience.
- Completed restocking swiftly post delivery arrival to ensure immediate product availability.
- Updated window displays regularly for fresh store appeal.
- Handled cash register efficiently, ensuring accurate transactions.
- Built rapport with frequent shoppers to foster loyal customer base.
- Upheld company policies whilst dealing with returns and exchanges.
- Handled queries regarding products, providing detailed information as necessary.
- Greeted every customer warmly, promoting friendly atmosphere.
- Facilitated smooth checkouts with efficient bagging and wrapping practices.
- Directed customers towards fitting rooms when needed for convenient try-on experience.
- Improved product visibility with strategic shelf arrangements.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Guided customers to locate products or alternative items.
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed opening and closing duties in line with established schedule.
Catering assistant
Brooke House Academy
MARKET HARBOROUGH, Leicestershire
2025.04 - 2025.09
- Enhanced customer experience by promptly addressing queries and complaints.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Conducted routine checks on cooking equipment for timely maintenance or replacement if necessary.
- Set up dining areas for special events, improving the overall ambiance.
- Collaborated with other team members for smooth catering operations during events.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Served food and beverages to dining guests with outstanding customer service.
- Addressed customer questions and concerns with knowledge of menu items, ingredients and allergens.
- Prepared service area and kitchen equipment as directed.
- Restocked chef workstations with fresh supplies throughout shifts.
- Provided excellent customer service, ensuring guest satisfaction.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
Childminding assistant student placement
ClareBears
Market Harborough, Leicestershire
2024.04 - 2025.04
- Kept up-to-date with latest childcare trends through continuous professional development courses.
- Helped maintain records accurately keeping track of each child's progress over time.
- Organised fun outdoor trips as part of leisure activities for enjoyable learning experiences.
- Supported nap time routines efficiently, providing comfortable rest periods for children.
- Encouraged positive behaviour amongst children by setting good examples themselves.
- Maintained clean surroundings, ensuring a hygienic space for children at all times.
- Assisted in toilet training successfully making toddlers independent in their hygiene habits.
- Prepared nutritious meals for children, promoting healthy eating habits.
- Developed strong relationships with parents to improve communication about the child's progress.
- Ensured children's safety by closely monitoring activities, both indoors and outdoors.
- Managed challenging behaviour effectively whilst maintaining a calm environment.
- Routinely sorted and sterilised children's toys to maintain tidy play area.
- Escorted children to and from school, employing route scheduling and time-management skills.
- Organised daily activities whilst helping to look after Seven children aged 0 to 8 years old
- Taught alphabet and numeracy to enhance learning experience.
Crew member
McDonald's
Market Harborough, Leicestershire
2024.06 - 2024.09
- Supported management in administrative tasks enhancing operational efficiency.
- Adhered to strict hygiene practices while handling food ensuring safety at all times.
- Handled high-pressure situations calmly providing solutions promptly.
- Managed inventory levels for efficient operations during peak hours.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Acted as team player by helping colleagues finish their tasks.
- Flexibly took on various roles to support workflow.
- Maintained clean and sanitary food preparation areas and equipment.
- Operated cash register to take payments and process orders.
- Prepared food and beverages within target timeframes.
- Addressed questions, concerns and complaints of customers.
- Prepared and packaged orders with precise presentation skills.
- Warmly greeted customers and proactively reduced wait times.
- Maximised restaurant cleanliness and accessibility.
- Ran orders from kitchen to dining areas.
- Prepared products following restaurant portion and presentation standards.
- Handled customer complaints using quick decision-making to resolve issues.
Education
GCSEs - O-levels
Robert Smyth Academy
Market Harborough 2018.09 - 2023.04
BTEC - Health and Social Care Level 3
Tresham Corby College
Corby, Northamptonshire 2023.09 - 2025.06
Skills
- Fashion sense
- Retail software usage
- Basic mathematics
- Cash handling proficiency
- Product display creation
- Presentation standards
- Fault-Finding in retail systems
- Security measures understanding
- Digital cash registers
- Money transactions
- Store maintenance awareness
- Effective multitasking
- Shop floor maintenance
- Product display setup
- Patience under pressure
- Positivity and enthusiasm
- Customer Service
- Attention to Detail
- Conflict Resolution
- Loss prevention
- Active listening
- Team player mentality
- Fashion and styling expertise
- Food preparing
- Superb time management
- Credit card processing
- Cleaning
- Barcode scanning
- Fashion trend awareness
- Communication proficiency
Affiliations
- Cooking, fashion, Art and Craft, Reading, walking. journaling, Socialising, outdoors
Timeline
Shop assistant
Mega Charity Shop
2025.10 - Current
Catering assistant
Brooke House Academy
2025.04 - 2025.09
Crew member
McDonald's
2024.06 - 2024.09
Childminding assistant student placement
ClareBears
2024.04 - 2025.04
BTEC - Health and Social Care Level 3
Tresham Corby College
2023.09 - 2025.06
GCSEs - O-levels
Robert Smyth Academy
2018.09 - 2023.04