Chinonso Orji
Stoke on Trent,Staffordshire
Summary
Compassionate Care Assistant with over two years of experience in delivering person-centred care and support. Skilled in addressing physical and emotional needs, enhancing quality of life through effective communication. Managed challenging behaviours with sensitivity, adhering to care plans to ensure client dignity and safety.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Care Assistant
Maples Residential Care
Newcastle underlyme
06.2024 - Current
- Provided personalised care and support to residents, enhancing their quality of life.
- Assisted residents with daily living activities, promoting independence among elderly clients,
- Supported residents with mobility issues, using equipment safely to aid movement, and toileting.
- Provided on-call assistance to elderly care residents 24/7.
- Communicated respectfully with residents, fostering a positive atmosphere while respecting residents' dignity.
- Handled challenging behaviour with empathy, prioritising resident comfort and adopting a person-centred approach.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Submitted updated reports to manager regarding resident's condition.
- Attended training sessions to enhance caregiving skills and knowledge. Attended sessions, continuously improving care techniques and knowledge.
- Interpreted and adhered to care plans, seeking clarification from senior providers to maintain quality care.
Healthcare Assistant
Brighter life Hospital
Abuja
06.2023 - 12.2023
- Operated bed hoists and transfer boards, enabling patients to engage in daily routines more independently.
- Provided on-call assistance to patients' care 24/7.
- Assisted patients with daily cleaning, laundry and food preparation.
- Reported patients' condition updates to manager, ensuring timely adjustments to care plans.
- Administered medication with rigorous planning and record keeping.
- Created positive relationships with patients through practical support and companionship, improving overall quality of life.
- Facilitated toileting for patients with mobility challenges, promoting their independence and dignity. for patients with mobility issues.
Travel Consultant
Quickerrands Concierge Solutions LTD
Abuja
05.2018 - 05.2023
- Designed customised itineraries to meet client travel preferences and needs.
- Responded promptly to customer inquiries via phone, email or in-person contact.
- Handled over 50 customer calls daily to address inquiries and provide support.
- Monitored customer satisfaction ratings through surveys and feedback forms to inform service improvements.
Education
NVQ Level 3 - Diploma in health and social care
01-2026
- Currently on NVQ Level 3 with the Welfare Academy
Bachelor of Science - Public Administration
09-2009
Skills
- Personal care
- Mobility support
- Meal Preparation
- Documentation
- Care Plan Adherence
- Patient confidentiality
- Safeguarding
- First Aid
- Communication
- Team Work Ability
- Compassionate Care
Certification
Care Certificate
First Aid Certificate
Timeline
Care Assistant - Maples Residential Care
06.2024 - Current
Healthcare Assistant - Brighter life Hospital
06.2023 - 12.2023
Travel Consultant - Quickerrands Concierge Solutions LTD
05.2018 - 05.2023
Welfare Academy - NVQ Level 3, Diploma in health and social care
University of Abuja - Bachelor of Science, Public Administration