Charmaine Rowe
Plymouth
Summary
A motivated and detail-orientated administrative professional with a CIPD Level 3 and Business Administration qualification. Experienced in supporting the HR and office functions, including document management, employee records, recruitment coordination and payroll. Confident in handling sensitive information with discretion and providing excellent support to both staff and management. Strong organisational skills, high level of social awareness, proficient in Microsoft Office and able to prioritise workload effectively in busy environments. A team player committed to enhancing organisational efficiency through meticulous mail organisation and strategic HR practices. Eager to contribute to a professional team and develop further.
Overview
10
10
years of professional experience
10
10
years of post-secondary education
Work history
HR Administration Assistant
Peninsula Dental Social Enterprise
2023.04 - Current
- Managed time effectively to ensure recruitment timelines were met.
- Conducted interviews whilst fostering organisational values and culture.
- Ensured prompt resolution of staff issues by liaising with relevant departments.
- Drafted employee contracts to maintain legal compliance.
- Managed employee database to keep track of personnel information accurately.
- Engagement with internal and external individuals whilst displaying high quality customer service.
- Facilitated onboarding process.
- Communicated interview outcomes with internal and external candidates.
- Processed month-end payroll for prompt staff payments.
- Published current vacancies with clear job and applicant criteria.
- Maintained clear, accurate salary records for improved department budgeting.
- Fostered positive working environment with excellent interpersonal skills.
- Worked as part of a wider admin team to ensure the smooth running of the Central Team.
Learning and Development Administrator
Succession Wealth
2022.11 - 2023.04
- Organised important company meetings, leading to improved communication across departments.
- Managed and maintained company systems for company wide training.
- Diary management for individuals and training courses.
- Maintained high levels of data accuracy for smooth business operations by conducting regular database audits.
- Improved record keeping system with attention to detail and thoroughness.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
Management Information Systems Administrator
City College Plymouth
2016.12 - 2022.11
- Conducted regular audits of systems, maintaining digital hygiene standards.
- Processed, maintained and stored large amounts of confidential data.
- Trained and mentored two Business Administration apprentices.
- Researched and adopted new technologies to enhance system capabilities and efficiency.
- Established new areas to help with work flow and productivity.
- Worked closely with IT team to provide support to internal and external individuals.
- Provided technical support to staff, improving productivity levels.
Learning Advisor
Positive Outcomes
2015.12 - 2016.12
- Dairy management for travel and meetings.
- Followed rules and regulations for assessments.
- Maintained accurate records of learner achievements and progress for insightful data analysis and reporting purposes.
- Engaged with departments to make learning journey seamless.
Education
Human Resource Practice - CIPD Level 3
City College Plymouth
2019.05 - 2020.07
Business Administration Apprenticeship - Level 3
City College Plymouth
2017.03 - 2018.09
Level 2 Information Technology -
City College Plymouth
2017.03 - 2017.09
GCSEs -
Eggbuckland Community College
2004.09 - 2009.07
A-Levels -
Eggbuckland Community College
2009.09 - 2011.07
Skills
- CIPD and Business Administration qualification
- Onboarding and induction assistance
- Team player
- Data protection and Employment Law
- Employee benefit administration
- CPD Administration
- Payroll processing competence
- High social awareness
- HR calendar oversight
- Mail organisation
- Absence tracking
Timeline
HR Administration Assistant
Peninsula Dental Social Enterprise
2023.04 - Current
Learning and Development Administrator
Succession Wealth
2022.11 - 2023.04
Human Resource Practice - CIPD Level 3
City College Plymouth
2019.05 - 2020.07
Business Administration Apprenticeship - Level 3
City College Plymouth
2017.03 - 2018.09
Level 2 Information Technology -
City College Plymouth
2017.03 - 2017.09
Management Information Systems Administrator
City College Plymouth
2016.12 - 2022.11
Learning Advisor
Positive Outcomes
2015.12 - 2016.12
A-Levels -
Eggbuckland Community College
2009.09 - 2011.07
GCSEs -
Eggbuckland Community College
2004.09 - 2009.07