charlotte parker
Kingsteignton,Devon
Summary
Friendly and outgoing bartender with excellent interpersonal communication strengths. Capable of processing payments, handling food and meeting customer demands with diligent and well-organised mentality. I am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
Bar Staff Member
the Ten Tors Inn
kingsteignton, devon
2018.03 - Current
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Handled and moved supplies between stores and bars for restocking and storage.
- Secured high-value products in locked cabinets, minimising damage and theft.
- Trained and supervised junior staff to maintain service standards.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Promoted bar through advertising, by hosting special events, and by establishing partnerships with area businesses to drive customer traffic.
- Welcomed guests with friendly conversation and fun atmosphere.
Education
GCSEs - english, maths, science, religion, history, geography, french
Teign School
Newton Abbot 2014.09 - 2019.06
A-Levels - History, Geography, & psychology
Teign school sixth form
Kingsteignton, Devon 2019.09 - 2021.06
Bachelor of Arts - History
University of Exeter
Exeter 2021.09 - 2024.05
Skills
- Marketing and sales experience
- Strong communication
- Verbal communication
- Employee training
- Outstanding customer service
- Problem solving
- Safe serving knowledge
- Bar cleaning and maintenance
- Till balancing
- Organised and reliable
- High efficiency
- Telephone skills
- Event coordination
- Tech-savvy
- Just In Time stock control
- Positive attitude
- Cash register operation
- Flexible
- Professional appearance
- Email management
- VIP guest experience
- Multitasking and prioritisation
- Customer-service orientated
Timeline
Bachelor of Arts - History
University of Exeter
2021.09 - 2024.05
A-Levels - History, Geography, & psychology
Teign school sixth form
2019.09 - 2021.06
Bar Staff Member
the Ten Tors Inn
2018.03 - Current
GCSEs - english, maths, science, religion, history, geography, french
Teign School
2014.09 - 2019.06