Summary
Overview
Work history
Education
Skills
Timeline
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Charlotte Cannon

Billericay,Essex

Summary

A dedicated professional with a strong foundation in customer service and sales, demonstrating expertise in order fulfilment, stock control, and cash handling. I have a positive attitude and confident communication skills. Committed to delivering exceptional customer experiences through strong empathy and initiative-taking abilities.

I am friendly and approachable, complemented by proven ability to handle transactions and manage stock. I love creating positive shopping experiences and assisting customers with product information. Super eager to contribute to success and growth of a sales position role.

Overview

28
28
years of professional experience
5
5
years of post-secondary education

Work history

Sales Assistant

Harry's Cars
Billericay , Essex
01.2025 - Current
  • Conduct daily inventory checks to manage stock levels accurately.
  • Create a welcoming store environment by maintaining clean and well-organised displays.
  • Manage till operations smoothly, reducing waiting time for customers. Filing end-of-day reports back to the sales director
  • Maintaining knowledge of current sales promotions helping customers make informed buying decisions.

Sales Assistant

Evie Bleu
Southend, Essex
01.2022 - 01.2025
  • Solely managed operations of a busy independent fashion boutique.
  • Developed unique sales incentives to meet customer requirements.
  • Oversaw cash handling, till management, and end-of-day reporting to director.
  • Created and distributed online sales orders to enhance customer engagement.
  • Addressed customer needs promptly, resulting in positive feedback and loyalty.

Customer Sales Assistant

North London Loft Rooms
Freelance, City of London
03.2019 - 03.2022
  • Collaborated with team members to achieve daily sales targets.
  • Followed up on direct enquiries and scheduled appointments for sales teams.
  • Supported Sales Director by generating reports and managing team diaries.
  • Liaised directly with builders, contract developers, and clients to facilitate communication.

Sales Progression Manager

Fox Estate Agent
Rochford, Essex
01.2015 - 12.2017
  • Served as primary contact for after sales, liaising with solicitors and estate agents.
  • Coordinated removal arrangements to ensure smooth transitions for clients.
  • Provided support to Mortgage+ team, facilitating seamless service delivery.
  • Managed office operations and maintained accurate records.

Witness Care Officer

Crown Prosecution Service
Chelmsford/Southend, Essex
06.2006 - 04.2010
  • Acted as primary point of contact for civilian and police witnesses.
  • Coordinated travel and childcare arrangements for witnesses.
  • Processed expenses for witnesses while maintaining confidentiality.
  • Managed sensitive cases, ensuring strict adherence to discretion protocols.

Personal Assistant

Crown Prosecution Service
Chelmsford/ Southend , Essex
06.2005 - 06.2006
  • Facilitated collaboration with Police while serving at Southend CPS.
  • Managed diary and coordinated meetings with lawyers efficiently.
  • Processed expenses and handled email communications promptly.
  • Drafted letters to support case management and communication.

Senior Features Writer

TVHITS! Magazine
London
07.2000 - 06.2005
  • Conducted interviews with celebrities for a leading teen pop magazine.
  • Travelled worldwide to cover concerts and press events with senior music management, and A&R record company executives.
  • Sourced and authored engaging beauty features relevant to the target audience.
  • Maintained up-to-date knowledge of music trends for weekly staff management meetings and editorial staff

PA/Editorial Assistant

Sugar Magazine
London
03.1997 - 07.2000
  • Organised diary schedules for Editor to enhance operational efficiency.
  • Managed general office tasks to maintain smooth daily functions.
  • Supported editorial staff and management at roadshows, and press events

Education

8 GCSEs -

The FitzWimarc School
Rayleigh, Essex
09.1991 - 12.1996

Skills

  • Demonstrations expertise
  • Strong empathy
  • Price tagging
  • Initiative taking
  • Cash handling
  • Stock control
  • Order fulfilment
  • Positive attitude
  • Sales reporting
  • Customer Service
  • Confident communicator

Timeline

Sales Assistant

Harry's Cars
01.2025 - Current

Sales Assistant

Evie Bleu
01.2022 - 01.2025

Customer Sales Assistant

North London Loft Rooms
03.2019 - 03.2022

Sales Progression Manager

Fox Estate Agent
01.2015 - 12.2017

Witness Care Officer

Crown Prosecution Service
06.2006 - 04.2010

Personal Assistant

Crown Prosecution Service
06.2005 - 06.2006

Senior Features Writer

TVHITS! Magazine
07.2000 - 06.2005

PA/Editorial Assistant

Sugar Magazine
03.1997 - 07.2000

8 GCSEs -

The FitzWimarc School
09.1991 - 12.1996

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Charlotte Cannon