Charlotte Cannon
Billericay,Essex
Summary
A dedicated professional with a strong foundation in customer service and sales, demonstrating expertise in order fulfilment, stock control, and cash handling. I have a positive attitude and confident communication skills. Committed to delivering exceptional customer experiences through strong empathy and initiative-taking abilities.
I am friendly and approachable, complemented by proven ability to handle transactions and manage stock. I love creating positive shopping experiences and assisting customers with product information. Super eager to contribute to success and growth of a sales position role.
Overview
28
28
years of professional experience
5
5
years of post-secondary education
Work history
Sales Assistant
Harry's Cars
Billericay , Essex
2025.01 - Current
- Conduct daily inventory checks to manage stock levels accurately.
- Create a welcoming store environment by maintaining clean and well-organised displays.
- Manage till operations smoothly, reducing waiting time for customers. Filing end-of-day reports back to the sales director
- Maintaining knowledge of current sales promotions helping customers make informed buying decisions.
Sales Assistant
Evie Bleu
Southend, Essex
2022.01 - 2025.01
- Solely managed operations of a busy independent fashion boutique.
- Developed unique sales incentives to meet customer requirements.
- Oversaw cash handling, till management, and end-of-day reporting to director.
- Created and distributed online sales orders to enhance customer engagement.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
Customer Sales Assistant
North London Loft Rooms
Freelance, City of London
2019.03 - 2022.03
- Collaborated with team members to achieve daily sales targets.
- Followed up on direct enquiries and scheduled appointments for sales teams.
- Supported Sales Director by generating reports and managing team diaries.
- Liaised directly with builders, contract developers, and clients to facilitate communication.
Sales Progression Manager
Fox Estate Agent
Rochford, Essex
2015.01 - 2017.12
- Served as primary contact for after sales, liaising with solicitors and estate agents.
- Coordinated removal arrangements to ensure smooth transitions for clients.
- Provided support to Mortgage+ team, facilitating seamless service delivery.
- Managed office operations and maintained accurate records.
Witness Care Officer
Crown Prosecution Service
Chelmsford/Southend, Essex
2006.06 - 2010.04
- Acted as primary point of contact for civilian and police witnesses.
- Coordinated travel and childcare arrangements for witnesses.
- Processed expenses for witnesses while maintaining confidentiality.
- Managed sensitive cases, ensuring strict adherence to discretion protocols.
Personal Assistant
Crown Prosecution Service
Chelmsford/ Southend , Essex
2005.06 - 2006.06
- Facilitated collaboration with Police while serving at Southend CPS.
- Managed diary and coordinated meetings with lawyers efficiently.
- Processed expenses and handled email communications promptly.
- Drafted letters to support case management and communication.
Senior Features Writer
TVHITS! Magazine
London
2000.07 - 2005.06
- Conducted interviews with celebrities for a leading teen pop magazine.
- Travelled worldwide to cover concerts and press events with senior music management, and A&R record company executives.
- Sourced and authored engaging beauty features relevant to the target audience.
- Maintained up-to-date knowledge of music trends for weekly staff management meetings and editorial staff
PA/Editorial Assistant
Sugar Magazine
London
1997.03 - 2000.07
- Organised diary schedules for Editor to enhance operational efficiency.
- Managed general office tasks to maintain smooth daily functions.
- Supported editorial staff and management at roadshows, and press events
Education
8 GCSEs -
The FitzWimarc School
Rayleigh, Essex 1991.09 - 1996.12
Skills
- Demonstrations expertise
- Strong empathy
- Price tagging
- Initiative taking
- Cash handling
- Stock control
- Order fulfilment
- Positive attitude
- Sales reporting
- Customer Service
- Confident communicator
Timeline
Sales Assistant
Harry's Cars
2025.01 - Current
Sales Assistant
Evie Bleu
2022.01 - 2025.01
Customer Sales Assistant
North London Loft Rooms
2019.03 - 2022.03
Sales Progression Manager
Fox Estate Agent
2015.01 - 2017.12
Witness Care Officer
Crown Prosecution Service
2006.06 - 2010.04
Personal Assistant
Crown Prosecution Service
2005.06 - 2006.06
Senior Features Writer
TVHITS! Magazine
2000.07 - 2005.06
PA/Editorial Assistant
Sugar Magazine
1997.03 - 2000.07
8 GCSEs -
The FitzWimarc School
1991.09 - 1996.12