Catherine Emily MacIntyre
Hull,East Riding of Yorkshire
Summary
A dedicated team player with a strong ability to resolve errors and manage schedules effectively. Demonstrates expertise in protecting information and handling sensitive material, ensuring confidentiality and security. Known for being a professional and mature communicator, with a proven track record as a strong problem solver. Career goals include leveraging skills in communication and schedule management to contribute to organisational success.
Overview
7
7
years of professional experience
Work History
In-store Trainer and Senior Clinical Technician
Specsavers Althorp Road
Hull, Kingston upon Hull
07.2024 - Current
- Worked closely with the management team to understand specific training requirements and expectations.
- Maintained up-to-date knowledge about latest industry trends and products, conveying the same to teams effectively.
- Encouraged team collaboration by facilitating group discussions.
- Created easy-to-understand manuals for reference during busy periods of shifts.
- Organised product knowledge workshops, enhancing team selling abilities.
- Provided on-the-job coaching to increase employee efficiency.
Diary and Inbox Manager (Placement)
Office for Bob Seely MP
London
09.2023 - 05.2024
- Implemented new strategies to make the diary management more efficient.
- Worked as part of a small team, taking on various roles and allowing each member of the team allotted time in a busy schedule.
- Prioritising each individual case and demonstrating time management and organisation in a pressurised environment.
- Keeping up to date with current affairs for relevant responses, new interviews and panel discussions.
- Assisting in organising, dinners, conferences, panels and APPG meetings, alongside meeting and greeting and welcoming visitors to parliament.
Dance Teaching Assistant (Voluntary)
Hull Kingston Rovers Foundation
Hull
01.2023 - 09.2023
- Engaged with young people, as young as 3, communicating basic styles of dance.
- Motivated students to develop self-confidence and improve session engagement.
- Supported main teacher to prepare students for upcoming matchday experiences.
- Assisted in matchday organisation of up to 38 dancers, aged 8-18.
- Encouraged students to engage with different styles whilst performing on a matchday, mainly cheer.
- Educated dancers on the processes of matchday and the importance of their role.
Optical Assistant
Specsavers Hull City Centre
Hull, Kingston upon Hull
08.2019 - 08.2023
- Welcomed customers into store, clarifying their needs to provide accurate advice and secure bookings as needed.
- Liaised with a number of new and existing customers to book vision tests and answer queries.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Coordinated patient scheduling, monitored patient flow throughout the store and properly communicated delays.
- Collaborated with optometry staff to reach individual and team goals.
- Promoted positive and smooth patient flow throughout the store, encouraging more efficient operations and boosting patient satisfaction.
Dance Teaching Assistant (Voluntary)
The Space Dance Studio Hull
Hull
03.2018 - 07.2019
- Collaborated with lead teacher to facilitate fun and enjoyable dance classes.
- Engaged young people with passion and enthusiasm for different dancing styles.
- Fostered welcoming and inclusive environment for all dancers.
- Encouraged dancers to develop stage presence and performance skills.
- Prepared dance studio for classes of up to 15 students.
Education
GCSEs -
The Marvell College
Hull 09.2014 - 07.2019
A-Levels -
St Mary's College, Voluntary Catholic Academy
Hull 09.2019 - 06.2021
Bachelor of Arts - British Politics and Legislative Studies
University of Hull
Kingston-upon-Hull 09.2021 -
Skills
- Resolving errors
- Dedicated team player
- Protecting information
- Sensitive material handling
- Strong problem solver
- Professional and mature
- Schedule management
- Communication
References
References are available upon request.
Timeline
In-store Trainer and Senior Clinical Technician
Specsavers Althorp Road
07.2024 - Current
Diary and Inbox Manager (Placement)
Office for Bob Seely MP
09.2023 - 05.2024
Dance Teaching Assistant (Voluntary)
Hull Kingston Rovers Foundation
01.2023 - 09.2023
Bachelor of Arts - British Politics and Legislative Studies
University of Hull
09.2021 -
A-Levels -
St Mary's College, Voluntary Catholic Academy
09.2019 - 06.2021
Optical Assistant
Specsavers Hull City Centre
08.2019 - 08.2023
Dance Teaching Assistant (Voluntary)
The Space Dance Studio Hull
03.2018 - 07.2019
GCSEs -
The Marvell College
09.2014 - 07.2019
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