Caroline Collins
Glemsford,Suffolk
Summary
Ive worked within the Health and Social care sector for over ten years, the last 7 years has been with Learning Disabilities and Autism.
Compassionate and driven professional with strong background in providing assistance to individuals with Learning Disabilities and or Autism Possesses strong problem-solving and interpersonal skills and commitment to providing exceptional customer service. Stays calm under pressure and responds quickly and effectively to emergency situations.
Work well independently or as part of a team
Overview
7
7
years of professional experience
Work history
Community Support Worker
Essex County Council
Colchester, Essex
2021.10 - Current
- Working in the Learning Disability and Autism North Team
- Working inline with Care Act 2014 completing Reviews, Support Plans, Assessments, Reassessments, Mental Capacity Assessments and Safeguarding.
- Provide a personal centered approach.
- Deliver highest standards of support to people with learning disabilities, in line with individual support plans, cultural needs and wishes.
- Optimise outcomes by providing person-centred care tailored to user needs and lifestyle.
- Build positive working relationships with colleagues, families and external organisations and professionals.
- Meeting adults in their home environment, to complete reviews if already receiving a service. Assessments completed to obtain and understand any needs eligible under the Care Act 2014. Referrer to other departments within adult social services including mental health and physical and sensory impairment areas if required. Support with seeking alternative accomodation/ moving out of the family home, support with seeking employment/volunterring opportunities. Support with attending college/day services. Refer to outside services regarding general needs housing. Refer and work alongside with the Learning Disability Nursing team.
Support Worker
Mencap
Bury St Edmunds, Suffolk
2016.01 - 2021.10
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
- Provided support in social, physical and emotional areas to assist clients with integration into local community.
- Administered medication with rigorous planning and recordkeeping.
- Applied mobility assistance knowledge to safely ambulate patients in varying elevations and obstacles.
- Conducted one-to-one and group support sessions, helping service users to achieve care plan objectives.
- Built strong patient relationships through compassionate care and friendly rapport building.
Education
Bachelor of Science - Psychology
2021.02 -
GCSEs - maths, english,science,history,childcare
Skills
- Outcome-focused support plans
- Needs and risk assessments
- Client needs assessments
- Community outreach
- Listening
- Person centered
Timeline
Community Support Worker - Essex County Council
2021.10 - Current
The Open University - Bachelor of Science, Psychology
2021.02 -
Support Worker - Mencap
2016.01 - 2021.10
Castle Manor Academy - GCSEs, maths, english,science,history,childcare