Marie Mason
Torquay,Torbay
Summary
Caring Head of Care with broad experience in supporting people with mental and physical disabilities. Strives to offer home management and care planning to enhance welfare of people living within the home. Supportive professional with extensive history of assisting and caring for older adults with medical and physical conditions. Flexible to in-home or hospital setting. Displays care, patience and compassion to improve mobility and wellbeing. Approachable Team Leader who will go above and beyond to help all care staff to achieve there goals and provide knowledge to support each person we look after.
Overview
15
15
years of professional experience
Work history
Head of Care
Peninsula Care Homes
Paignton, Devon
03.2019 - Current
- Maintained strict confidentiality at all times, adhering to relevant company policy.
- Improved quality of life by supporting various aspects of personal care, including bathing and grooming.
- Worked closely with patients' team members, maintaining comprehensive and holistic care.
- Provided daily companionship, working with CHES and building an emotional care plan for care staff to support people and follow recomendations.
- Held high regard for peoples privacy and dignity while performing sensitive duties, such as showering, toileting and dressing. Supporting care staff to become Dignity champions and adhere to the 10 dignity Do's.
- Created and implemented care plans for People, ensuring goals and objectives were effectively set.
- Maintained strict confidentiality and sensitivity towards everyone's needs, building trust with residents and Families.
- Built positive working relationships with colleagues, families and external organisations and professionals.
- Promoted peoples independence and dignity enhancing overall wellbeing.
- Complied with all safeguarding, risk management, risk assessment and lone working policies and procedures.
- Developed positive coping strategies for service users with mental health users to promote independence.
- Liaised with medical professionals to guarantee adherence to mediation regulations.
- Implemented policies and procedures to streamline programme operations.
- Coordinated with external organisations to expand educational resources and opportunities.
- Developed training plans for outreach and visitor service assistants, guides and volunteers.
- Implemented data collection and analysis processes to assess program effectiveness.
- Wrote employee references for staff leaving company positions.
- Assessed employee capabilities and development areas to maximise individual potential.
- Implemented improved staff development initiatives for maximised employee retention.
Moved to Spain for Husbands work
None
Alicante
01.2015 - 02.2019
- Advocated for client rights to access community resources and support systems.
- Assisted social workers with locating and accessing community services and programmes to meet client needs.
- Evaluated social work programme efficacy and reported on recommended improvements.
HCA
NHS Foundation Trust
Torquay, Devon
03.2009 - 05.2015
- Promoted positive physical and emotional wellbeing through empathetic care and compassionate assistance.
- Safely and securely transported patients using hoists and wheelchairs.
- Monitored patients' conditions closely and escalated concerns to Gp's or other external professionals.
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
- Worked closely with nurses to maintain optimum levels of communication.
- Participated in personal development initiatives to enhance service delivery and person centered care care.
- Built caring, supportive relationships with residents, enhancing daily life through personalised care.
- Maintained confidentiality and compliance standards for optimised person centered care.
- Maintained confidentiality and compliance standards for optimised individual care.
- Monitored client health conditions and reported immediate issues to the relevant health professionals.
- Maintained up-to-date & robust, Individuals care plans and to enable care continuity between support providers.
- Prepared healthy meals with additional mealtime planning, feeding and support.
- Supported service user engagement in socialisation activities, promoting independence and positive wellbeing.
- Actively developed professional healthcare competencies through regular training.
- Provided personalised care and support to vulnerable individuals, helping them retain maximum independence.
Education
NVQ Level 4 - Healthcare
T2
Torquay, Torbay 02.2023 -
Skills
- Care planning
- Respite
- Confidentiality
- Progress reporting, 121's
- Safety and infection control
- Intake monitoring
- Emotional support and companionship
- Needs and risk assessments
- Outcome-focused support plans
- Mealtime support
- Risk assessments
- Initial assessments
- Medication training, Medication Management, Ordering and Review's
- Personal care
Timeline
NVQ Level 4 - Healthcare
T2
02.2023 -
Head of Care
Peninsula Care Homes
03.2019 - Current
Moved to Spain for Husbands work
None
01.2015 - 02.2019
HCA
NHS Foundation Trust
03.2009 - 05.2015