Marlon Constance
Summary
To summarize why i am the suitable candidate i strongly believe As a highly motivated and dedicated individual, I am committed to putting in the time, effort, and hard work necessary to achieve success in any task or project that I undertake. With a strong work ethic and a passion for excellence, I consistently go above and beyond to exceed expectations and deliver outstanding results. Whether working independently or as part of a team, I am always willing to put in the extra effort to ensure that projects are completed on time, within budget, and to the highest possible standard. With a proven track record of hard work and achievement, I am confident that I can make a valuable contribution to any organization that values diligence, commitment, and a strong work ethic. Thank you for taking the time to read so far. Hopefully my experience can illustrate that below. Willing to relocate: Anywhere
Overview
7
7
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Delivery Driver
wolesley uk
Bradford
03.2022 - Current
- Delivered bathroom, electric, plumbing, and kitchen parts from the merchant to a site or a house
- Ensured timely and orderly delivery of products.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Completed deliveries with smile and patient, personalised service.
- Reported delivery ofgoods and document errors to management, enabling prompt resolution.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Drove company vehicles safely and legally across national pick-ups and deliveries, maintaining brand reputation.
- Completed daily pre-trip inspection checklists before customer drop-offs, maintaining order and delivery accuracy.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
- Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
- Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
Site Access Controller
Shannon Rail
Remote
04.2020 - Current
- Endured heavy lifting and carrying
- Managed a large volume of customers signing in & out
- Developed patience.
- Trained new employees on accounting principles and company procedures.
- Reduced errors and financial vulnerabilities by implementing improved internal controls.
- Provided input into short and long-term cashflow forecasts, optimising liquidity management.
- Completed reviews of personal or business records in cases of insolvency and bankruptcy.
- Upheld governance standards by monitoring thecontrol environment to mitigate risks.
- Oversaw accounting, payroll and financial reports to support daily functions.
- Generated reports and presented data findings to inform senior management in financial decisions.
Call Centre Agent
Just.Glass Ltd
Bradford
09.2022 - 04.2024
- Answered calls, emails, and web chat enquiries from customers
- Made telesales and market research calls to new and existing customers
- Dealt with customer orders, card payments, enquiries, and complaints
- Advised about products and services.
- Enabled efficient follow-up by accurately recording customer requirements and details in [Software].
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Entered, updated and removed customer information to keep accounts current.
- Set up appointments for customers and entered work tickets to obtain needed services for clients.
- Built positive customer rapport through friendly, professional communication.
- Handled customer queries focused on first-call resolution.
- Optimised customer experience by tailoring responses to individual needs.
- Used targeted questioning techniques to determine customer needs and appropriate support.
Delivery Driver
Chichini
Bradford
02.2022 - 03.2022
- Performed delivery duties as required.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Safely loaded and unloaded packages with zero material damage.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Completed deliveries with smile and patient, personalised service.
- Carried heavy items to customers' desired location using best moving and handling practices.
Warehouse Operative
HOME DISCOUNT LTD
Bradford
01.2022 - 02.2022
- Handled incoming and outgoing orders
- Marked and packaged items
- Assembled new products.
- Operated lifting equipment to transport and store stock.
- Packed up client furniture, appliances and related goods to move items between locations.
- Operated controls to transfer loose materials between transport and storage containers.
- Stored products in appropriate storage areas to maximise space within warehouse.
- Maintained and cleaned warehouse equipment following set procedures.
- Maintained clean, safe and orderly warehouse space.
- Kept accurate and up-to-date freight records on [Type] system.
- Carried out stock control and maintained quality standards high for audits.
- Performed tagging and labelling of warehouse inventory.
- Recorded number and quality of products, taking appropriate action of defective items.
- Loaded vehicles using best practices to avoid over-weight or balance issues.
Warehouse Assistant
Tiffin Sandwiches
Bradford
10.2021 - 12.2021
- Performed picking and packing duties.
- Operated material handling equipment to move large and heavy loads.
- Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
- Ensured picking documentation was completed correctly.
- Moved stock around by hand, using aforklift truck or lifting gear.
- Operated controls to transfer loose materials between transport and storage containers.
- Followed precise orders to assist with thecontinuous flow of goods coming in and out of thedistribution centre.
- Recorded thenumber and quality of products, taking appropriate action of defective items.
- Followed safety standards for carrying, moving and storing freight.
- We communicated with all levels of staff, maintaining positive, productive working environments.
Call Centre Agent
Ecoframe Ltd
Bradford
03.2020 - 10.2020
- Called suitable individuals for a household energy heating test
- Ensured customer comfort and satisfaction.
- Enabled efficient follow-up by accurately recording customer requirements and details in [Software].
- Used outstanding problem-solving and communication skills to appease dissatisfied customers.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Created and maintained displays and signs.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Delivered high-quality results within budget and timeframe targets.
- Processed invoices and payment runs with complete accuracy.
- Stayed current on processes and procedures to offer relevant assistance.
Removals Worker
VPS (UK) Ltd
Bradford
07.2019 - 12.2019
- Cleaned and removed objects from properties
- Cleaned properties and reported completion.
- Packaged fragile and valuable goods with additional care, minimising risk.
- Packed up client furniture, appliances and related goods to move items between locations.
- Maintained excellent physical fitness levels to perform removal tasks safely.
- Stacked and organised freight at specified areas using boards or pallets.
- Performed walk throughs of customer locations to check that all items were removed.
- Conducted quality assessment before transporting goods, assessing for breakages or imperfections.
- Planned routes according to traffic patterns and company regulations.
- Wrapped valuable items with cloths and padding to reduce damage risks.
- Braced and padded items to prevent shifting or damage during transport.
Sales Assistant
Sports Direct
Bradford
04.2019 - 09.2019
- Managed the floor, tills, and stock
- Dealt with customer queries and provided excellent service.
- Maintained knowledge of products and features to provide recommendations to customers.
- Worked energetically to maintain efficient operations during peak trading hours.
- Inspected products for damages and expiry dates before processing refunds.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Boosted product sales by offering selection guidance to customers.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Packed and wrapped gifts with decorative details to match customer preferences.
- Followed company procedures and guidelines for smooth retail operations.
- Totalled bills using maths skills and maintained accurate till count.
Kitchen Staff Member
Icestone Gelato
10.2018 - 11.2018
- Made desserts, cleaned up, and provided service in a team.
- Performed mise en place procedures such as slicing, par cooking and portioning.
- Assisted in preparation of meals to exact recipes.
- Operated mixers, cutters and special equipment following health and safety protocols.
- Rotated stock to keep ingredients fresh.
- Manned till and processed and recorded payments for orders.
- Carried out wide variety of tasks to maintain optimal service delivery.
- Used correct ingredients and ratios in preparation for different dishes.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Prepared simple food items, freeing up cooks to focus on complex work.
- Readied ingredients and food preparation areas to support smooth kitchen workflow.
- Performed stringent cleaning and disinfecting processes.
Food and Beverage Assistant
The Munch Box
Bradford
06.2018 - 08.2018
- Took orders, served customers, and developed production and service skills.
Office Administrator
M.O.B.E
Bradford
01.2018 - 04.2018
- Performed office administrative tasks.
Scaffold Labourer
B&M
Bradford
09.2017 - 01.2018
- Assisted in various construction tasks.
Education
GCSE in Level 2 -
Bradford College
09.2017 - 05.2019
buttershaw businness && enterprise college - undefined
Bradford, UK
09.2012 - 05.2017
Certificate of Higher Education - electrical installation
Bradford College
Bradford 09.2017 - 04.2019
Skills
- Level 1 electrician (1 year)
- Level 2 electrician (1 year)
- Construction (2 years)
- Computer admin (Less than 1 year)
- Hard working (10 years)
- Have a good structual level of discpline (10 years)
- Consistent (10 years)
- Call Center
- Customer Service
- Warehouse Associate
- Unloading
- Warehouse Experience
- Picking and Packing
- Order Picking
- Load & Unload
- Shipping & Receiving
- General Labor
- Lean manufacturing
- Warehouse management
- Communication skills (10 years)
- Pallet truck operation
- GPS and navigation apps
- Commercial delivering
- Excellent sense of direction
- UK and EU driving regulations
- Behaviour pattern recognition
- Outcome-focused support plans
- Emotional support and companionship
- Health crisis response
- Needs and risk assessments
- Leadership
- Team building
- Communication skills
- Marketing
- Social media marketing
- Time management
- Problem-solving
- Multilingual
Certification
Full UK Driving Licence, 08/2020, Present
Timeline
Call Centre Agent
Just.Glass Ltd
09.2022 - 04.2024
Delivery Driver
wolesley uk
03.2022 - Current
Delivery Driver
Chichini
02.2022 - 03.2022
Warehouse Operative
HOME DISCOUNT LTD
01.2022 - 02.2022
Warehouse Assistant
Tiffin Sandwiches
10.2021 - 12.2021
Site Access Controller
Shannon Rail
04.2020 - Current
Call Centre Agent
Ecoframe Ltd
03.2020 - 10.2020
Removals Worker
VPS (UK) Ltd
07.2019 - 12.2019
Sales Assistant
Sports Direct
04.2019 - 09.2019
Kitchen Staff Member
Icestone Gelato
10.2018 - 11.2018
Food and Beverage Assistant
The Munch Box
06.2018 - 08.2018
Office Administrator
M.O.B.E
01.2018 - 04.2018
Certificate of Higher Education - electrical installation
Bradford College
09.2017 - 04.2019
Scaffold Labourer
B&M
09.2017 - 01.2018
GCSE in Level 2 -
Bradford College
09.2017 - 05.2019
buttershaw businness && enterprise college - undefined
Bradford, UK
09.2012 - 05.2017
Similar Profiles
Simeesh DasSimeesh Das
Waiter at Carnival UK, P&O Cruise line UKWaiter at Carnival UK, P&O Cruise line UK
Stephen BackStephen Back
UK Sales Director at Quad POS UK (formerly Marin's UK Limited)UK Sales Director at Quad POS UK (formerly Marin's UK Limited)
Damith KasagalaDamith Kasagala
Aircraft Technical Instructor at Resource Group- UK ( UK.147.0046, EASA.147.0181)Aircraft Technical Instructor at Resource Group- UK ( UK.147.0046, EASA.147.0181)
Frederick FinkleaFrederick Finklea
Delivery Driver Supervisor/Delivery Truck Driver at Glazer's DistributorsDelivery Driver Supervisor/Delivery Truck Driver at Glazer's Distributors
Derek BootheDerek Boothe
Delivery Driver Trainer/Delivery Driver, Warehouse at Parker PaperDelivery Driver Trainer/Delivery Driver, Warehouse at Parker Paper