Carly Underwood
Swindon,Wiltshire
Summary
Experienced retail assistant focused on delivering fantastic customer service. Can deal with handling difficult customers, maintaining store cleanliness, and ensuring to multitask during peak times. Follow floor layout planning, stock replenishment, and till and cash handling. Am good with time management, adapting, and great at working in a fast-paced environment. Committed to delivering outstanding customer experiences while supporting goals and working as a team.
Overview
3
3
years of professional experience
Work history
Retail assistant
Smyths
Swindon, Wiltshire
09.2024 - Current
- Assisted to keep shop floor clean and tidy, stock was kept restocked.
- Able to deal with range of customers, assisting with helping them find items needed.
- Picked online orders correctly.
- Helped with seasonal sale preparations by arranging promotional displays.
- Worked on tills handling cash, credit and debit payments.
- Always delivering excellent customer service.
- Team support, and training new colleagues.
- Following company procedures and guidelines.
Waitress Assistant
Meca
Swindon, Wiltshire
09.2022 - 09.2024
I worked here as and when events needed covering.
- Serving drinks to customers
- Stocking of bars
- Serving of food.
- General tidying and clean down at end of each shift.
- Chatting with customers
- Great customer service.
- Hard working
Education
GCSEs - A Level
Swindon Academy
SwindonSkills
- Handling difficult customers
- Store cleanliness
- Flexible availability
- Communication excellence
- Adaptable to peak times
- Floor layout planning
- Efficient multitasking
- Stock replenishment
- Customer Service
- Stock counting
- Excellent customer service
- Till and cash handling
- Patience
- Stocking shelves
- Superb time management
- Store opening and closing duties
References
References available upon request.
Timeline
Retail assistant
Smyths
09.2024 - Current
Waitress Assistant
Meca
09.2022 - 09.2024
GCSEs - A Level
Swindon Academy