Carly Jose
Plymouth,Devon
Summary
I am a hardworking and responsible individual, with excellent academic records and keen attention to detail. I can offer a strong analytical background, and a comprehensive business education, to tackle new challenges. Furthermore, I am a results-driven, strategic thinker, leveraging problem-solving skills to overhaul, improve and refine business practices, with advanced analysis skills.
I am also an analytical and motivated individual, with a keen desire to gain work experience and learn from a professional business, seeking to launch a career with company offering opportunities for professional development.
Overview
4
4
year of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Bar Staff Member
Wetherspoons
Plymouth, Devon
2021.10 - 2022.03
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Prepared and served mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Neatly set tables before guests' arrival, preparing and setting cutlery and refilling condiments.
Sandwich Artist
Subway
Camborne, Cornwall
2021.06 - 2021.08
- Served 60+ customers per hour with friendly greetings and strong order accuracy.
- Maintained clean, tidy and organised working areas to maximise efficiency.
- Communicated menu information clearly, upselling seasonal items and promoting featured products.
- Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
Food and Beverage Assistant
Away Resorts
Hayle, Cornwall
2021.05 - 2021.08
- Warmly welcomed guests into dining areas, strategically allocating seating and processing food orders.
- Completed daily set up and pack down duties, cash counting and stock replenishing.
- Actively listened to guests and understood when managing complex food service complaints.
- Demonstrated high standards of customer service to take and deliver accurate food, cocktail and coffee orders.
Housekeeper
Cornwall Care
Camborne, Cornwall
2020.10 - 2021.03
- Interacted positively and professionally with residents, maintaining excellent service standards.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
Education
Diploma of Higher Education - BSc (Hons) Business Management
Plymouth University
Plymouth 2021.09 - 2023.07
A-Levels - Business Studies, Psychology and English Literature and Language.
Truro College
Truro 2019.09 - 2021.09
GCSEs - Enterprise and Marketing, Creative iMedia, Art & Design, Geography, English, Maths, Combined Science
Camborne Science and International Academy
Camborne 2014.09 - 2019.07
Skills
- Customer service
- Marketing and sales experience
- Organised and reliable
- Project management
- Analytical skills
- Strong work ethic
- Emotional intelligence
- Customer-focused
- Knowledge of Word and Photoshop
Languages
English
Native
Certification
- Student Knowledge Exchange Badge - 16/02/2022
- Carbon Literacy Certificate - 29/06/23
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers
Timeline
Bar Staff Member
Wetherspoons
2021.10 - 2022.03
Diploma of Higher Education - BSc (Hons) Business Management
Plymouth University
2021.09 - 2023.07
Sandwich Artist
Subway
2021.06 - 2021.08
Food and Beverage Assistant
Away Resorts
2021.05 - 2021.08
Housekeeper
Cornwall Care
2020.10 - 2021.03
A-Levels - Business Studies, Psychology and English Literature and Language.
Truro College
2019.09 - 2021.09
GCSEs - Enterprise and Marketing, Creative iMedia, Art & Design, Geography, English, Maths, Combined Science
Camborne Science and International Academy
2014.09 - 2019.07