Dedicated professional with a strong emphasis on discretion and confidentiality, complemented by resourcefulness and a caring nature. Demonstrates expertise in supporting disabled individuals, ensuring their safety through CPR and First Aid proficiency. Known for an enthusiastic attitude and empathetic approach, aiming to leverage these skills in roles that prioritise compassionate care and support.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
Work history
Administrator
Atkins Financial Solutions
Kenley, Croydon
08.2012 - Current
compliance checking of mortgage files.
Answered inbound phone calls, resulting in excellent customer service provided to clients.
Managed office supplies inventory, ensuring readiness for all projects at any given time.
Sorted incoming mail promptly, reducing clutter and improving organisation in the workplace.
Took meeting minutes and distributed to core staff for effective inter-office communication.
Handled sensitive information discreetly, maintaining confidentiality at all times as required by protocol.
Deal Co-ordinator
ING Lease
Redhill, Surrey
07.2006 - 08.2012
Checking of legal documentation.
Liaison with customers/ dealerships across the telephone.
Managed and prioritised varied and busy workload to meet deadlines.
Trained and assigned tasks to team members.
collaboration across other departments in decision-making processes.
Assistant Manager (in childcare)
Jumpin Jak's Creche
Sutton, Surrey
12.2005 - 04.2006
Banked the weekly revenue.
Managed cash register accurately reducing discrepancies at end of day reconciliation.
Secured party bookings across the telephone and face-to-face.
Relayed information to customers about our services and policies.
Supervision and care of children.
Maintained high standards of cleanliness throughout the creche.
Organised and supervised the day-to-day activities.
Nursery teaching assistant
Abbeywood Grange Day Nursery
Kenley, Croydon
01.2005 - 12.2005
Enhanced children's learning progress by implementing creative and educational activities.
Encouraged positive behaviour in nursery setting by modelling good manners and respect.
Maintained safe and nurturing environment for children, ensuring their well-being.
Monitored play area regularly, ensuring safety of toys and equipment used by pupils.
Planned age-appropriate games that helped develop physical coordination amongst children.
Assisted in maintaining classroom cleanliness, creating an organised learning environment.
Coordinated closely with teachers on delivering individualized care as per each child's needs.
Aided in monitoring children's progress, identifying any areas needing improvement.
Supervised learning and play activities, constantly verifying children's physical safety.
Strengthened skill development, providing one-on-one support to support learning activities.
Provided continuous supervision for children during meals, relaxation, toileting and play.
Provided detailed and regular feedback to teachers on children's achievements and problem areas.
Education
GCSEs - Maths (C)/ English Lan (B)/ English Lit (B)/ Art (A)/ History (B)/ Science (E)/ French (E)
Thomas More High School
Purley, Croydon
09.1993 - 09.1998
Skills
Discretion and confidentiality
Resourcefulness
Experience with disabled individuals
CPR and First Aid
Enthusiastic/ energetic attitude
Empathy/ caring nature
Affiliations
Art & creativity, cooking & baking, reading, gym & long walks.
Timeline
Administrator
Atkins Financial Solutions
08.2012 - Current
Deal Co-ordinator
ING Lease
07.2006 - 08.2012
Assistant Manager (in childcare)
Jumpin Jak's Creche
12.2005 - 04.2006
Nursery teaching assistant
Abbeywood Grange Day Nursery
01.2005 - 12.2005
GCSEs - Maths (C)/ English Lan (B)/ English Lit (B)/ Art (A)/ History (B)/ Science (E)/ French (E)