Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Carl Lyons

Newtownabbey,Antrim

Summary

Detail-oriented professional with experience in public service, operations, and hospitality leadership. Recent graduate in Electronic Music Production from BIMM University, merging creativity with strong organisational and communication skills. Experience as a Decision Maker in the Northern Ireland Civil Service strengthened problem-solving abilities and professionalism in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Civil Service Administrative Officer

TheRecruitmentCo
Belfast, Antrim
01.2025 - Current
  • Assessed complex budgetary documents using problem solving and decision making skills, ensuring accuracy and compliance.
  • Utilised government software to manage IT and digital systems effectively.
  • Processed high volume of email correspondence, prioritising urgent matters to enhance organisational efficiency.
  • Actively listened to customers to understand requests and address concerns effectively.

Operations Assistant

Marks & Spencer
Newtownabbey, Antrim
06.2020 - 12.2024

Calculated shipping and storage needs, coordinated deliveries to maintain optimal stock levels.

  • Supported dispatch and arrival operations to fulfil service demand effectively.
  • Logged accurate departure and arrival times to enhance record-keeping efficiency.
  • Explained employment gaps due to relocation for studies.

Events Staff Member

Benugo
Manchester
01.2024 - 10.2024
  • Supervised setup and breakdown of event spaces, maintaining strict timelines and quality standards.
  • Coordinated planning and execution of event schedules, facilitating timely transitions between sessions.
  • Monitored inventory of event supplies, preventing shortages and securing availability of necessary materials.

Bar Supervisor

Broken Shaker
Belfast, Antrim
08.2019 - 12.2023
  • Engaged with customers to identify preferences and tailor service for improved satisfaction.
  • Regularly reviewed and updated the bar menu, incorporating customer feedback and seasonal ingredients.
  • Optimised stock levels for expected demand and minimised losses with proper rotation procedures.
  • Implemented health and safety protocols, ensuring compliance with legal and company policies.
  • Scheduled employees to ensure optimal shift coverage and enhance service delivery.

Education

Bachelor of Arts - Electronic Music Production

BIMM University
Manchester
2024

Diploma of Higher Education - GCSE AND GCSE EQUIVELENT DIPLOMAS

NRC College
Newtownabbey, ANN
2018

GCSEs - GCSE

St. Patricks College
Belfast, BFS
2016

Skills

  • IT proficiency
  • Project planning
  • Email correspondence
  • Customer engagement
  • Event coordination
  • Decision making
  • Problem solving
  • Timekeeping
  • Stress resilience
  • Marketing strategies
  • Audio composition
  • Post-production management
  • Sound engineering
  • Acoustic understanding
  • Digital audio workstations usage

Education

BIMM University, NRC College, St. Patricks College.

Timeline

Civil Service Administrative Officer

TheRecruitmentCo
01.2025 - Current

Events Staff Member

Benugo
01.2024 - 10.2024

Operations Assistant

Marks & Spencer
06.2020 - 12.2024

Bar Supervisor

Broken Shaker
08.2019 - 12.2023

Bachelor of Arts - Electronic Music Production

BIMM University

Diploma of Higher Education - GCSE AND GCSE EQUIVELENT DIPLOMAS

NRC College

GCSEs - GCSE

St. Patricks College
Carl Lyons