Front of house team member
Chelmsford City Race Course
Chelmsford, Essex
10.2024 - Current
- Greeted guests warmly upon arrival, creating a welcoming atmosphere.
- Maintained high standards of customer service during peak times.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Worked closely with other team members to meet and exceed guests' expectations.
- Assisted guests with queries or requests for optimal guest experience.
- Handled complaints effectively, resulting in increased customer satisfaction.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
