Cameron Bates
Eccleshall,Staffordshire
Summary
Working in these positions I have over the years has allowed me to develop extremely good team-working skills and taught me how to work well under pressure and when places are very busy I can stay calm and composed without getting overwhelmed. Through my studies in school as well I am well suited to working in an office environment and when the time comes I can get my work done efficiently and to a high standard. Furthermore having worked in a few varying positions in the hospitality industry I listen to training very well and am always willing to learn and expand my knowledge in areas which I am interested in. Customer-focused bar professional with conversational skills, drinks knowledge and dedication to guest safety. History of keeping bar profitable and fun place for customers.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Bartender
The Kings Arms Hotel
Eccleshall, Staffordshire
10.2023 - Current
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Line cook
McDonald's
Stone, Staffordshire
02.2023 - 09.2023
- Adjusted recipes based on availability of ingredients or current guest preferences.
- Collaborated with kitchen team to deliver fast and accurate orders with delicious food.
- Encouraged team to keep kitchen organised and stocked with supplies for easy use.
- Enforced proper sanitation practices to prevent food spoilage and contamination.
- Followed precise recipes detailing ingredient requirements and cooking methods.
- Adhered to health and safety requirements for cleaning surfaces, cooking items and equipment.
Waiter bartender
The Mill At Worston
Stafford, Staffordshire
10.2022 - 02.2023
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
Waiter
Sancerre Cafe and Wine Bar
Eccleshall, Staffordshire
05.2021 - 09.2022
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Maintained neat, attractive dessert displays, replenishing items regularly to maintain visual appeal.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Thoroughly cleaned dining areas, waiting areas and bathrooms to maintain guest comfort and hygiene.
Education
GCSEs - Business, History, Maths, PE, English Language, English Literature, Combined Science, French
Sir Graham Balfour High School
Stafford 09.2017 - 07.2022
A-Levels - Business History and Psychology
Sir Graham Balfour High School
Stafford 09.2022 -
Skills
- Inventory control
- Suggestive selling
- Customer retention
- Problem solving
- Organised and reliable
- Strong communication
- Expert multitasker
- Outstanding customer service
- Verbal communication
- Bar cleaning and maintenance
- Enthusiastic communicator
Languages
English
Native
Timeline
Bartender
The Kings Arms Hotel
10.2023 - Current
Line cook
McDonald's
02.2023 - 09.2023
Waiter bartender
The Mill At Worston
10.2022 - 02.2023
A-Levels - Business History and Psychology
Sir Graham Balfour High School
09.2022 -
Waiter
Sancerre Cafe and Wine Bar
05.2021 - 09.2022
GCSEs - Business, History, Maths, PE, English Language, English Literature, Combined Science, French
Sir Graham Balfour High School
09.2017 - 07.2022