Elliott Booth
Greater Manchester
Summary
Brings 2 years of customer service experience within dynamic, fast-paced industry environments. Excellent interpersonal skills aiding positive professional relationships for recurring business and guaranteed customer satisfaction. Motivated to improve service to achieve overall company success.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Bartender
Camp and Furnace
Liverpool, Merseyside
11.2022 - 05.2023
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Maintained bar stocks, replenishing daily as necessary.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
Agency Worker
ARC
Liverpool, Merseyside
06.2022 - 05.2023
- Adapted quickly to new teams and work environments.
- Liaised with new teams using multiple communication channels.
- Coordinated workload with new teams to complete tasks in line with Service Level Agreements (SLA)s.
- Supported teams in busy periods of high demand.
Delivery Driver
Just Eat
Liverpool, Merseyside
01.2022 - 04.2023
- Contacted customers ahead of parcel drop-offs, effectively confirming and coordinating delivery times.
- Reported delivery goods and document errors to management, enabling prompt resolution.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
Warehouse Operative
Lidl
Liverpool, Merseyside
06.2021 - 09.2021
- Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Completed work following safety rules for best working practices.
- Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.
Education
Bachelor of Arts - Accounting and Finance
Liverpool Hope University
Liverpool 10.2019 - 06.2023
A-Levels - Economics Mathematics Psychology
Sir John Deane's College
Northwich 10.2017 - 06.2019
Skills
- Suggestive selling
- Problem solving
- Strong communication
- Inventory control
- Exemplary hygiene standards
- Hospitality expertise
- Outstanding customer service
- Till balancing
- Customer retention
- Organised and reliable
- Cleaning and maintenance
- Training and development
Accomplishments
University basketball captain and coach for 2 years
Timeline
Bartender
Camp and Furnace
11.2022 - 05.2023
Agency Worker
ARC
06.2022 - 05.2023
Delivery Driver
Just Eat
01.2022 - 04.2023
Warehouse Operative
Lidl
06.2021 - 09.2021
Bachelor of Arts - Accounting and Finance
Liverpool Hope University
10.2019 - 06.2023
A-Levels - Economics Mathematics Psychology
Sir John Deane's College
10.2017 - 06.2019
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