Adaptable worker with experience in fast paced and stressful environments. Responsible worker, passionate about delivering outstanding quality and service.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Sales assistant
SPAR
Carluke, South Lanarkshire
01.2024 - 12.2024
Utilised excellent communication skills to provide detailed product information.
Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
Maintained knowledge of current sales promotions helping customers make informed buying decisions.
Managed till operations smoothly, reducing waiting time for customers.
Addressed customer needs promptly, resulting in positive feedback and loyalty.
Conducted daily inventory checks to manage stock levels accurately.
Collaborated effectively with team members to meet sales targets.
Trained new staff members, fostering a supportive working environment.
Cafe worker
Valerio's Famous Fish & Chips
Lanark, South Lanarkshire
08.2023 - 09.2023
Implemented hygiene standards strictly whilst working on food preparation tasks.
Prepared hot and cold beverages for customers' satisfaction.
Stocked display cases with fresh bakery items, enticing customers to make purchases.
Dealt with customer queries and complaints, ensuring high level of customer satisfaction.
Greeted customers and took orders in line with company style.
Gardening assistant
Reynards
Carluke, South Lanarkshire
04.2023 - 06.2023
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Cleaned work areas and equipment to maintain faultless hygiene standards.
Completed customer orders with speed and accuracy.
Volunteer
SAIL Autism
Wishaw, North Lanarkshire
06.2019 - 06.2024
Facilitated engaging activities for improved interpersonal skills amongst youth.
Provided emotional support to aid in the mental well-being of children.
Established a safe, inclusive environment, promoting diversity and respect.
Fostered good behaviour through positive reinforcement techniques.
Encouraged participation and engagement in planned activities.
Role modelled positive behaviour and interpersonal skills.
Education
Certificate of Higher Education - Mathematics
Carluke High Sshool
Carluke, South Lanarkshire
08.2021 - 04.2022
Certificate of Higher Education - Computing Science
Carluke High School
Carluke
08.2021 - 04.2022
Certificate of Higher Education - Physics
Carluke High School
Carluke
08.2021 - 04.2022
Certificate of Higher Education - English
Carluke High School
Carluke
08.2021 - 04.2022
Skills
Digital marketing tools proficiency
Successful up-selling
Initiative taking
Electronic point-of-sale systems
Strong empathy
Cash handling
Technical product understanding
Customer retention
Timeline
Sales assistant
SPAR
01.2024 - 12.2024
Cafe worker
Valerio's Famous Fish & Chips
08.2023 - 09.2023
Gardening assistant
Reynards
04.2023 - 06.2023
Certificate of Higher Education - Mathematics
Carluke High Sshool
08.2021 - 04.2022
Certificate of Higher Education - Computing Science