Rachel Omavowan
London
Summary
I'm a friendly, confident, and hardworking professional with extensive experience in retail and administrative roles, including NHS settings. I excel at providing outstanding customer service, supporting colleagues, and ensuring smooth day-to-day operations. Highly organised, adaptable, and detail-focused, I communicate effectively with customers, patients, and team members. I take pride in delivering excellent results, whether meeting sales targets, managing appointments, or maintaining efficient workflows.
Overview
3
3
years of professional experience
1
1
Certification
Work history
Sales assistant
JD Sports
Streatham, City of London
05.2024 - 05.2025
- Operated the cash register efficiently, even during busy periods
- Maintained a fully stocked and organised sales floor
- Delivered excellent customer service and support
- Managed stockroom tasks, including deliveries and inventory
Medical receptionist
Bupa
Chelsea, Royal Kensington and Chelsea
01.2024 - 07.2024
- Scheduled and managed patient appointments efficiently
- Handled admin tasks including filing, payments, and correspondence
- Provided friendly support, answering queries and guiding patients
- Assisted doctors with administrative tasks to facilitate smooth clinic operations
Sales assistant
JD Sports
, Lewisham
10.2022 - 02.2024
- Improved customer service by efficiently handling queries and complaints
- Assisted customers with product selection for optimal satisfaction
- Proficiently operated the cash register, even during peak shopping periods
- Supported the sales process by keeping the store fully stocked and organised
Care navigator
NHS Foundation Trust
Holloway, Islington
08.2022 - 10.2023
- Scheduled and managed patient appointments efficiently
- Handled admin tasks including filing, payments, and correspondence
- Provided friendly support, answering queries and guiding patients
- Communicated effectively with patients, co-workers, and supervisors
Education
Diploma of Higher Education -
Health Sciences University
London 09.2025 -
GCSEs -
Harris Professional Skills Sixth Form
London 09.2019 - 07.2020
GCSEs -
Bonus Pastor Catholic College
London 09.2014 - 07.2019
Skills
- Strategic selling techniques
- Digital marketing tools proficiency
- Promotion implementation
- Customer Service
- Communication Skills
- Organisation
- Time Management
- Teamwork
- Problem Solving
- Attention to Detail
- IT/Computer Skills
- Flexibility/Adaptability
- Sales & Upselling
- Strong empathy
- Retail software proficiency
- Initiative taking
- Cash handling
- Visual merchandising
Certification
- Sports Massage Therapy Level 3 – FutureFit Training
- Sports Massage Therapy Level 4 – FutureFit Training
- Jack Petry Awards – October 2018
- Duke of Edinburgh Award – Bronze
- Duke of Edinburgh Award – Silver
References
References available upon request.
Languages
English
Native
French
Elementary
Timeline
Diploma of Higher Education -
Health Sciences University
09.2025 -
Sales assistant
JD Sports
05.2024 - 05.2025
Medical receptionist
Bupa
01.2024 - 07.2024
Sales assistant
JD Sports
10.2022 - 02.2024
Care navigator
NHS Foundation Trust
08.2022 - 10.2023
GCSEs -
Harris Professional Skills Sixth Form
09.2019 - 07.2020
GCSEs -
Bonus Pastor Catholic College
09.2014 - 07.2019