Harmony Black
High Wycombe,Buckinghamshire
Summary
Accomplished professional with expertise in electronic point-of-sale systems and digital marketing tools. Demonstrates strong skills in time optimisation, successful up-selling, and retail software proficiency. Known for a positive attitude, strong empathy, and superb time management. Proficient in cash handling, returns processing, stock control, and brand promotion. Experienced in store opening and closing duties as well as online order processing. Committed to enhancing customer experience and driving sales growth through effective use of technology and interpersonal skills.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Sales assistant
Schuh
High Wycombe, Buckinghamshire
07.2023 - 08.2025
- Managed till operations smoothly, reducing waiting time for customers.
- Conducted daily inventory checks to manage stock levels accurately.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Utilised excellent communication skills to provide detailed product information.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Addressed customer needs promptly, resulting in positive feedback and loyalty.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Collaborated with sales managers to meet target quotas.
- Carried out active selling from initial customer greeting.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Built lasting relationships with clients through customer service interactions.
- Helped to prevent shoplifting by reporting or escalating suspicious activity or known offenders.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Organised displays to promote inventory and encourage customer purchases.
- Followed company procedures and guidelines for smooth retail operations.
Education
GCSEs -
Great Marlow School
Marlow, Buckinghamshire 09.2021 - 06.2023
A-Levels -
Great Marlow Sixth Form college
Marlow, Buckinghamshire 09.2023 - 06.2025
Skills
- Electronic point-of-sale systems
- Digital marketing tools proficiency
- Time optimisation
- Successful up-selling
- Retail software proficiency
- Strong empathy
- Cash handling
- Positive attitude
- Returns processing
- Stock control
- Brand Promotion
- Superb time management
- Store opening and closing duties
- Online order processing
Affiliations
- music
- film
- art
- reading
References
References available upon request.
Timeline
A-Levels -
Great Marlow Sixth Form college
09.2023 - 06.2025
Sales assistant
Schuh
07.2023 - 08.2025
GCSEs -
Great Marlow School
09.2021 - 06.2023
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