Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
BusinessDevelopmentManager

Callum Barnes

Croydon,Surrey

Summary

I am a dedicated professional with a strong focus on punctuality, dependability, and achieving results. I excel at leading teams and training staff to meet and exceed goals. Known for delivering exceptional customer service, I stay composed under pressure and leverage resourcefulness to solve problems effectively. My career goal is to apply these skills in a dynamic, growth-oriented organization that values success and innovation.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Bar supervisor

Crown and Pepper
Croydon, Surrey
03.2022 - 12.2024
  • Cultivated a friendly environment through excellent interpersonal skills enhancing overall guest experience.
  • Supervised team members to ensure excellent service delivery.
  • Assisted in menu development, considering current trends and customer preferences.
  • Collaborated with management on special events and theme nights generating fresh interest among patrons.

Cocktail bartender

Colbert
London, Victoria
05.2021 - 02.2022
  • Demonstrated knowledge of spirits, wines and beers to help aid customer choices.
  • Ensured satisfaction by quickly addressing any customer complaints or issues.
  • Cultivated relationships with regular customers through friendly interactions whilst serving drinks.

Bartender waiter

Megans
Wimbledon, Merton
07.2019 - 04.2021
  • Built rapport with patrons for improved customer experience.
  • Increased upselling success rate by learning about various drink profiles and preferences.
  • Demonstrated professionalism and patience whilst dealing with difficult customers.

Cocktail bartender

Suburban
South Wimbledon, Merton
03.2018 - 06.2019
  • Learned mixology techniques from experienced bartenders, continuously improving skills and expertise.
  • Boosted team morale with positive attitude whilst handling busy shifts.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.

Education

A-Levels - English Literature and Applied Science

Graveney Sixth Form
Tooting, Wandsworth
2016 - 2018

GCSEs - 9 A-C GCSEs including Maths and English

Graveney School
Tooting, Wandsworth
2014 - 2016

Skills

  • Punctuality and dependability
  • Drive for results
  • Team Leadership
  • Meeting sales targets
  • Salesmanship
  • Attentive customer service
  • Composure under pressure
  • Resourcefulness

Affiliations

  • Travel
  • Sports

Accomplishments

Jack Petchey Award for excellence - 2014

Certification

2 star Canoe and Kayak Certification

References

References available upon request.

Timeline

Bar supervisor

Crown and Pepper
03.2022 - 12.2024

Cocktail bartender

Colbert
05.2021 - 02.2022

Bartender waiter

Megans
07.2019 - 04.2021

Cocktail bartender

Suburban
03.2018 - 06.2019

A-Levels - English Literature and Applied Science

Graveney Sixth Form
2016 - 2018

GCSEs - 9 A-C GCSEs including Maths and English

Graveney School
2014 - 2016

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Callum Barnes