Bruce Zhao
London
Summary
Detail-oriented culinary professional specialising in food safety, allergen standards, and kitchen equipment operation. Demonstrates proficiency in sautéing, grilling, and vegetable preparation, alongside effective inventory management. Maintains cleanliness and professionalism while addressing customer concerns to enhance service quality. Focused on improving operational efficiency and delivering high-quality dining experiences.
Overview
1
1
year of professional experience
Work history
Front of house team member
Simmer Huang
London
02.2024 - 05.2024
- Monitored guest satisfaction and promptly resolved issues to maintain high service standards.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Coordinated seating arrangements to optimise guest flow and enhance dining experience.
- Managed reservations and walk-ins to ensure seamless front desk operations.
- Assisted guests with queries or requests for optimal guest experience.
- Adapted swiftly to changing situations for uninterrupted service quality.
- Upheld rigorous hygiene standards in all front-of-house areas.
Line cook
Cafe Mama Pho
London
10.2023 - 01.2024
- Specialised in preparing meat dishes using various grilling, roasting, braising methods for diverse menu offerings.
- Prepared and set up stations promptly before start of each shift to facilitate efficient service.
- Assisted in food plating to enhance presentation and elevate customer satisfaction.
- Maintained clean working environment by diligently disposing of waste materials after each shift.
Education
A-Levels - Economics, Psychology, Philosophy, Mandarin
The King's School Canterbury
Canterbury, Kent 09.2017 - 07.2021
Bachelor of Arts - Media and Communications
Goldsmiths, University of London
London, England 10.2022 - 02.2024
Bachelor of Arts - Contemporary Media Arts
University of Westminster
London, England 10.2024 -
Skills
- Food safety consciousness
- Knowledge of allergen standards
- Kitchen equipment operation understanding
- Table cleaning proficiency
- Cleaning duties mastery
- Complaint handling competence
- Professionalism and etiquette
- Sauteeing techniques
- Grilling expertise
- Vegetable cutting techniques
- Knife handling proficiency
- Inventory management
Languages
English
Native
Chinese (Mandarin)
Native
Timeline
Bachelor of Arts - Contemporary Media Arts
University of Westminster
10.2024 -
Front of house team member
Simmer Huang
02.2024 - 05.2024
Line cook
Cafe Mama Pho
10.2023 - 01.2024
Bachelor of Arts - Media and Communications
Goldsmiths, University of London
10.2022 - 02.2024
A-Levels - Economics, Psychology, Philosophy, Mandarin
The King's School Canterbury
09.2017 - 07.2021