Braydan Flanagan
Bedworth,WAR
Summary
I am a friendly and enthusiastic team player who has excellent communication skills. I can work on my own initiative and love to learn new skills. I can operate in fast paced environments. I have excellent time management skills and always strive to be a hard efficient worker.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Coventry , England
12.2022 - 06.2023
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Created speciality drinks according to exact customer requests and preferences.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
Restaurant Waiter
Heart of England conference centre
Coventry , England
12.2021 - 12.2022
- Regularly checked on guests to ensure satisfaction, upselling drinks and side orders to increase revenue.
- Supported restaurant set-up, cleaning and preparations, readying appropriately for first customer arrivals.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Provided attentive, professional front-of-house service by checking reservations and showing guests to correct tables.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
Bar Staff Member
Royal Oak Bedworth
Coventry , England
09.2020 - 12.2022
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Supported serving staff with fast, accurate beverage preparation.
- Input orders into register, calculated bills and collected payments.
Education
Language
Tokyo Central Language School
Japan 03.2025
Certificate of Higher Education - Business
Coventry college /Nuneaton college
Coventry, Warwickshire09.2020
GCSEs - English. Maths. Science. PE. Business Studies.
Nicholas Chamberlain Secondary School
Bedworth 06.2020
Skills
- Guest rapport
- Interpersonal skills
- Upbeat, outgoing and positive
- Highly responsible and reliable
- Efficient under pressure
- Cooperative team player
- Coffee machinery operation
- Beverage preparation
Timeline
Barista
Starbucks
12.2022 - 06.2023
Restaurant Waiter
Heart of England conference centre
12.2021 - 12.2022
Bar Staff Member
Royal Oak Bedworth
09.2020 - 12.2022
Language
Tokyo Central Language School
Certificate of Higher Education - Business
Coventry college /Nuneaton college
GCSEs - English. Maths. Science. PE. Business Studies.
Nicholas Chamberlain Secondary School
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