Alice Hobbs
Dudley
Summary
I am a versatile and hardworking person who due to this is currently studying at one of the top 10 ranked Universities in the World King's College London. I believe I am an extremely attentive and affable person equipped to handle a diverse range of things such as working particularly well under pressure. I am flexible and highly motivated as well as being an organised, independent worker with strong time management skills. In addition I am strongly detail-orientated and able to learn new tasks quickly and effectively with an energetic personality coupled with a strong work ethic.
Overview
7
7
years of professional experience
Work history
Barista Maestro (Shift Supervisor)
Costa Coffee
Dudley, West Midlands
2024.06 - 2026.03
- Managed day-to-day operations as shift leader, acting as the main point of responsibility on shift
- Handled cash management, including tills, transactions, and end-of-day cashing up
- Trained new staff members on operations, maintaining teamwork and consistency.
- Delegated tasks to team members to ensure efficient and smooth service
- Provided leadership and support to staff during busy periods
- Maintained high standards of customer service and store presentation
- Resolved customer queries and issues in a professional and timely manner
- Consistently contributed to positive customer reviews, delivering high-quality service and enhancing the store’s online reputation
King's College London ambassador work
King's College London
London
2022.10 - 2023.07
- Extensively networked on campus throughout new launch campaigns, including introduction sessions.
- Attended digital events to raise university awareness and leverage emerging opportunities.
- Regularly delivered speeches to prospective students on zoom.
- Listened actively to offer accurate information to students and the best solution to their needs.
- Actively engaged with staff and prospective students answering their questions and delivering presentations.
Homeless Outreach Volunteer
Charity begins at home
London
2022.12 - 2023.06
- Attended regular outreach sessions and workshops for improved homelessness support.
- Built positive, productive client relationships for enhanced social support.
- Attend weekly volunteer sessions dealing with tricky and delicate situations building a good rapport with all.
Work experience: Premier Inn
Premier Inn Hotel
Dudley, West Midlands
2019.06 - 2019.06
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
- Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
- Issued guest room keys with advice on location and access.
- Provided local attraction and event information for enhanced hotel stays.
Education
GCSEs -
Wombourne High School
West Midlands 2015.09 - 2020.07
A-Levels -
King Edward VI College Stourbridge
Stourbridge, Dudley 2020.09 - 2022.07
Bachelor of Arts - Global Health and Social Medicine
King's College London
London 2022.09 - 2025.06
Master of Arts - Global Health Policy
King's College London
City of london 2025.06 -
Skills
- Problem solving
- Enthusiastic communicator
- Guest rapport
- Upbeat, outgoing and positive
- Highly responsible and reliable
- Efficient under pressure
Availability
Immediate
Timeline
Master of Arts - Global Health Policy
King's College London
2025.06 -
Barista Maestro (Shift Supervisor)
Costa Coffee
2024.06 - 2026.03
Homeless Outreach Volunteer
Charity begins at home
2022.12 - 2023.06
King's College London ambassador work
King's College London
2022.10 - 2023.07
Bachelor of Arts - Global Health and Social Medicine
King's College London
2022.09 - 2025.06
A-Levels -
King Edward VI College Stourbridge
2020.09 - 2022.07
Work experience: Premier Inn
Premier Inn Hotel
2019.06 - 2019.06
GCSEs -
Wombourne High School
2015.09 - 2020.07