Brandon Jose
London,United Kingdom
Summary
Dedicated professional with expertise in customer service and cash handling, demonstrating exceptional teamwork and time management skills. Proven ability to collaborate effectively within teams and solve problems efficiently, maintaining composure under pressure. Committed to leveraging these competencies to achieve career growth and contribute positively to organisational success.
Overview
2
2
years of professional experience
Work history
Customer Service Assistant
Tenpin
Birmingham, West Midlands
2024.10 - 2026.05
- Stacked and rotated inventory regularly.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
- Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
Bartender
Constellation
Birmingham, West Midlands
2025.06 - 2026.04
- Created an inviting atmosphere through friendly interaction with customers.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Checked identification of customers to ensure legal drinking age compliance.
Back Griller
Nando's
London, Enfield
2023.11 - 2024.11
- Maintained high standards of hygiene and cleanliness in the grill area, complying with health and safety regulations to safeguard public health.
- Employed variety of cooking techniques based on requirements of individual dishes.
- Prepared a variety of meats and vegetables on the grill, catering to specific recipes and customer requests for bespoke dining experiences.
- Collaborated with kitchen staff to streamline cooking processes, reducing waiting times for customers.
Education
A-Levels - Information Technology, Sociology, Media Studies
St Ignatius College
LondonGCSES - English Language/Literature, Maths, R.E, History, Combined Sciences, Information Technology, French
St Ignatius College
LondonSkills
- Customer service
- Cash handling
- Teamwork
- Time management
- Team collaboration
- Problem solving
- Composure under pressure
Languages
French: B1
Beginner
Intermediate
Beginner
French
Beginner
Timeline
Bartender
Constellation
2025.06 - 2026.04
Customer Service Assistant
Tenpin
2024.10 - 2026.05
Back Griller
Nando's
2023.11 - 2024.11
GCSES - English Language/Literature, Maths, R.E, History, Combined Sciences, Information Technology, French
St Ignatius College
A-Levels - Information Technology, Sociology, Media Studies
St Ignatius College