Bogdan-Cristian Dranga
Bicester,Oxfordshire
Summary
Accomplished Retail and Customer Service Professional with 20 years of experience in premium fashion retail and logistics. Demonstrated ability to enhance customer experiences, drive sales performance, and uphold store standards in dynamic environments. Known for strong communication skills and rapport-building, committed to fostering teamwork and delivering exceptional service to support business success.
Overview
22
22
years of professional experience
Work History
Customer Assistant
BIGOTTI Menswear
Bucharest
03.2004 - 04.2006
- Delivered exceptional customer service within a premium menswear environment.
- Addressed customer enquiries with professionalism to ensure satisfaction.
- Guided customers in product selection and styling to enhance shopping experience.
- Processed customer purchases accurately.
- Replenished stock and ensured products were presented to a high standard.
- Executed visual merchandising standards to create appealing product displays.
- Supported the team in achieving daily sales targets.
Warehouse Operative
The Employment Group
Bicester
04.2026 - 05.2026
- Picked and packed customer orders to ensure timely delivery.
- Maintained accurate inventory records to support operational efficiency.
- Worked safely and efficiently to meet high-volume demands in a busy warehouse.
Royal Mail Sorter
Royal Mail
Atherstone
11.2025 - 01.2026
- Processed and sorted parcels to ensure timely delivery.
- Maintained productivity and quality standards.
- Worked efficiently during peak operational periods to maintain workflow.
- Operated handheld scanning devices for precise inventory tracking.
Logistics Operative
Filip & David Ltd
Nuneaton
03.2024 - 08.2025
- Managed materials and equipment to optimise workflow in a busy logistics operation.
- Maintained accurate records of stock movements and deliveries to ensure timely order fulfilment.
- Collaborated with team members to enhance task completion speed in a fast-paced environment.
- Followed strict Health & Safety procedures.
- Consistently arrived on time to maintain workflow, flexibility and excellent time management.
Sortation Associate
Amazon UK
London
08.2022 - 01.2024
- Prepared customer orders for dispatch, ensuring accuracy and compliance with customer specifications.
- Processed customer orders to ensure timely fulfilment.
- Managed inventory to optimise stock levels and availability.
- Monitored productivity levels to ensure achievement of set targets.
- Worked collaboratively within a fast-paced warehouse environment.
General Manager
Garry Trading Ltd
London
03.2021 - 08.2022
- Oversaw online sales operations and monitored stock availability to optimise sales potential.
- Managed customer orders and nurtured supplier relationships to ensure seamless operations.
- Coordinated deliveries and managed customer returns to enhance service efficiency.
- Delivered excellent customer service through prompt communication.
- Maintained high levels of customer satisfaction.
Sortation Associate
Amazon UK
London
05.2020 - 02.2021
- Met daily productivity and quality targets, contributing to overall operational success.
- Operated handheld scanners to efficiently track warehouse inventory.
- Processed customer orders accurately, ensuring timely fulfilment.
- Prepared goods for dispatch.
Various Temporary Warehouse Assignments
Various Recruitment Agencies
London
10.2019 - 05.2020
- Picked, packed, and prepared customer orders accurately to meet fulfilment targets.
- Supported stock replenishment and managed inventory handling to maintain optimal stock levels.
- Executed diverse warehouse and logistics assignments for multiple clients, ensuring timely delivery and client satisfaction.
- Adapted to various workplace environments and team dynamics.
- Followed Health & Safety procedures at all times.
Stock Controller (Supervisor)
Shaneel Enterprises Ltd
Watford
04.2018 - 10.2019
- Managed inventory for seven companies, ensuring optimal stock levels and accuracy.
- Investigated stock discrepancies, resulting in improved inventory accuracy and reliability.
- Used SAP for stock control and reporting.
- Coordinated annual stock takes.
- Collaborated with warehouse and operations teams to streamline workflows and reduce delays.
- Trained and supported new team members.
Stock Controller
Bogdalex Distribution
Bucharest
03.2013 - 09.2017
- Managed inventory and stock movements, ensuring optimal stock levels.
- Worked closely with warehouse teams to maintain stock accuracy.
- Examined stock records for discrepancies, facilitating timely corrections.
- Produced detailed inventory reports to support decision-making.
Real Estate Agent
Homefinders
Bucharest
01.2010 - 02.2013
- Negotiated property contracts with clients to secure advantageous terms.
- Conducted property viewings, showcasing features to potential buyers.
- Built long-term client relationships through personalised service and follow-up communication.
- Managed customer enquiries and scheduled appointments to facilitate property sales.
Real Estate Agent
Coldwell Banker
Bucharest
06.2006 - 12.2009
- Negotiated successful property sales.
- Coordinated appointments and managed documentation to ensure smooth transaction processes.
- Cultivated lasting relationships with clients to enhance client satisfaction and loyalty.
- Provided professional customer service to address client needs and foster positive experiences.
Education
Accounting & Statistics - Accounting and statistics
Economics High School No. 5
Bucharest01-2000
Business Management - Part Completed
University of Roehampton
LondonSkills
- Customer service excellence
- Retail sales and support
- Luxury fashion expertise
- Product knowledge and presentation
- Visual merchandising
- Inventory control
- SAP inventory management
- Warehouse operations
- Health and safety
- Time management
- Attention to detail
- Problem solving techniques
- Team collaboration
- Engagement strategies
- Communication skills
- Adaptability
- Microsoft Office proficiency
Languages
English
Romanian
French
Custom
References available upon request.
Timeline
Warehouse Operative
The Employment Group
04.2026 - 05.2026
Royal Mail Sorter
Royal Mail
11.2025 - 01.2026
Logistics Operative
Filip & David Ltd
03.2024 - 08.2025
Sortation Associate
Amazon UK
08.2022 - 01.2024
General Manager
Garry Trading Ltd
03.2021 - 08.2022
Sortation Associate
Amazon UK
05.2020 - 02.2021
Various Temporary Warehouse Assignments
Various Recruitment Agencies
10.2019 - 05.2020
Stock Controller (Supervisor)
Shaneel Enterprises Ltd
04.2018 - 10.2019
Stock Controller
Bogdalex Distribution
03.2013 - 09.2017
Real Estate Agent
Homefinders
01.2010 - 02.2013
Real Estate Agent
Coldwell Banker
06.2006 - 12.2009
Customer Assistant
BIGOTTI Menswear
03.2004 - 04.2006
Accounting & Statistics - Accounting and statistics
Economics High School No. 5
Business Management - Part Completed
University of Roehampton