Bobbybrien Okafor
Croydon,City of London
Summary
A driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
1
1
year of professional experience
Work history
Sales Assistant
H&M
Nottingham
2025.02 - 2025.06
- Assisted in organising special promotions, resulting in increased footfall and sales conversion rates.
- Worked under pressure during peak shopping periods delivering exceptional customer service.
- Assisted in inventory management for optimal stock control.
- Organised store merchandise racks and displays to promote and maintain visually appealing environments.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Team Leader
ALDI
Nottingham
2024.09 - 2025.02
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Managed stock inventory using FIFO systems, preventing product shortages.
- Monitored daily operations whilst reducing operational cost significantly.
- Devised actionable plans towards achieving set business objectives within deadlines.
- Conducted regular performance reviews to identify areas of improvement for each team member.
- Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
Warehouse Supervisor
Amazon
London
2024.06 - 2024.09
- Enhanced logistic processes with accurate record keeping system.
- Tracked supply chain movements to prevent bottlenecks or delays.
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Evaluated performance metrics to improve warehouse operations.
- Resolved operational issues promptly, minimising disruptions in workflow.
Education
Biomedical Engineering
Nottingham Trent University
Nottingham 2022.09 -
Skills
- Communication excellence
- Decisive decision-making
- Leadership proficiency
- Technical equipment operation
- Staff development
- Retail awareness
- Money Management
- IT Competence
Languages
English
Native
French
Advanced
Spanish
Advanced
Timeline
Sales Assistant
H&M
2025.02 - 2025.06
Team Leader
ALDI
2024.09 - 2025.02
Warehouse Supervisor
Amazon
2024.06 - 2024.09
Biomedical Engineering
Nottingham Trent University
2022.09 -