Keira Nicholson
St Austell,Cornwall
Summary
I am a dedicated individual with a strong focus on quality and creativity, I take pride in time management and providing the best considerate attitude for customers, demonstrating reliability and responsibility in all tasks. I exceed in exceptional multitasking ability and having a positive mindset, fostering communication excellence and team collaboration. I have an eagerness to learn new skills to apply and progress further with my own creativity and customer service. My background in hospitality and retail provides me with great knowledge on sales objectives, customer service and complaint resolution, aiming to leverage these competencies towards achieving organisational goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Sales assistant
Star Surf Camps - ManGo Surfing
St Austell, Cornwall
2025.08 - Current
- Monitored trends in consumer behaviour with keen attention to detail.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Responded to phone enquiries regarding sale items, utilising personal experience for guidance.
Waiting Staff Member
St Austell Brewery - The Fort Inn
Newquay, Cornwall
2023.07 - 2026.02
- Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
- Delivered friendly and fast service to process high-volume food and drink orders at peak times.
- Enquired about guest satisfaction and anticipated additional needs.
- Maintained brand image by keeping neat personal appearance.
- Assisted in running food, and drink orders to customers in timely fashion.
Housekeeper
KS Cleaning
St Austell, Cornwall
2022.03 - 2022.12
- Proactively replenished guest supplies and amenities
- Cleaned rooms to satisfaction of clients and management
- Meet guests' needs by delivering top-notch hospitality services during their stay
- Dusted and polished with meticulous attention to detail, minimizing risks of breakages and damage
- Prepared room and linen changes prior to arrival of house guests.
Veterinary Nurse Assistant (Work Experience)
Penmellyn Vets
St Columb, Cornwall
2022.07 - 2022.07
- Observed Veterinarians in consultations
- Thoroughly cleaned and sterilized examination tables and equipment before and after use to maintain animal health and safety
- Prepared and stocked appointment rooms prior to scheduled patient visits to verify supply availability and avoid treatment delays
- Prepared cages for animal arrivals, providing food, water and bedding.
Education
A-Levels - English Literature, Film Studies, Illustration & Graphics
Truro College
Truro 2023.09 - 2025.08
GCSEs -
Brannel School
St Stephen, Cornwall 2018.09 - 2023.08
Skills
- Quality focus
- Creativity
- Reliability and responsibility
- Multitasking ability
- Positive Attitude
- Communication excellence
- Team collaboration
- Conscientiousness
- Flexibility
- Eagerness to learn
- Brand awareness promotion
- Time optimisation
- Complaint resolution
Affiliations
- Travel
- Using Adobe Photoshop/Illustrator to enhance my art
- Childcare and Animalcare
Timeline
Sales assistant
Star Surf Camps - ManGo Surfing
2025.08 - Current
A-Levels - English Literature, Film Studies, Illustration & Graphics
Truro College
2023.09 - 2025.08
Waiting Staff Member
St Austell Brewery - The Fort Inn
2023.07 - 2026.02
Veterinary Nurse Assistant (Work Experience)
Penmellyn Vets
2022.07 - 2022.07
Housekeeper
KS Cleaning
2022.03 - 2022.12
GCSEs -
Brannel School
2018.09 - 2023.08