Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Bobbi Wenman

Totton,Hampshire

Summary

Enthusiastic with expertise in customer product demonstrations, showcasing strong adaptability to diverse customer needs. Demonstrates comprehensive product knowledge and effective selling techniques, Committed to learning new skills for continued growth and excellence in sales and customer relations.

Offering strong foundation in customer service. Knowledgeable about salon operations and maintaining cleanliness. I Enjoy working alone or in a team.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

Assistant hairdresser/Customer service

TLC hair&beauty
Totton, Hampshire
02.2023 - Current
  • Assisted senior hairdressers for enhancing salon efficiency.
  • Maintained a welcoming reception area through regular tidying up tasks.
  • Took accurate notes from stylists about desired hairstyles, enabling precise execution of requested styles.
  • Collaborated closely with other staff members for optimum team performance.
  • Improved customer loyalty with exceptional service and friendly interaction.
  • Enhanced client comfort during their visit by preparing beverages or reading materials whilst they waited.
  • Increased overall hygiene levels with regular cleaning and sterilisation of tools.
  • Performed basic cuts and blow-drying tasks, resulting in satisfied clients.
  • Swept away cut hair after each appointment, ensuring a clean workspace for the next customer.
  • Washed, shampooed, and conditioned customers' hair to improve their salon experience.
  • Educated customers on current beauty products and items.
  • Ensured customers were greeted warmly, providing attentive care to enhance salon experiences.
  • Checked on customers throughout long appointments, maintaining continued comfort and contentment.
  • Informed customers of new beauty trends and products.
  • Developed strong and lasting rapport with clients through consistent delivery of requested services.

Education

NVQ Level 3 - Hairdressing

Totton Collage
Totton, Hampshire
09.2023 - 06.2025

GCSEs - English,Maths,Drama,Science,Media Studies,Geography.

Hounsdown
Totton, Hampshire
09.2018 - 06.2023

Skills

  • Adaptability to different customers
  • Customer database navigation
  • Product demonstrations
  • Product knowledge
  • Selling techniques

Affiliations

I enjoy horse riding and Showjumping, I have ridden since I was three years old, often helping my mother when she is giving riding lessons.

Timeline

NVQ Level 3 - Hairdressing

Totton Collage
09.2023 - 06.2025

Assistant hairdresser/Customer service

TLC hair&beauty
02.2023 - Current

GCSEs - English,Maths,Drama,Science,Media Studies,Geography.

Hounsdown
09.2018 - 06.2023
Bobbi Wenman