Beth Kelleher
Strabane,Derry City and Strabane
Summary
Dynamic professional with expertise in wine serving, waiter call systems, and silver service techniques. Demonstrates strong problem-solving and communication skills, with a proven ability to coordinate special events effectively. Skilled in public speaking and adept at social media marketing and content creation, aiming to leverage these competencies to enhance guest experiences and drive engagement in hospitality settings.
Overview
3
3
years of professional experience
Work history
Food and beverage assistant
Hastings Hotels
Belfast, Antrim and Newtownabbey
10.2023 - Current
- Coordinated with chefs on special dietary requirements ensuring customer satisfaction.
- Prioritised tasks during peak hours to ensure smooth operations.
- Handled cash transactions accurately for a seamless payment process.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Managed table arrangement for maximising dining capacity during busy periods.
- Completed work modules such as fire and safety.
- Handled cash transactions accurately for seamless payment process.
Retail sales associate
Salon Select
Strabane, Derry City and Strabane
09.2022 - 01.2024
- Managed stock levels for optimal store performance.
- Collaborated with team members for efficient store operations.
- Assisted in visual merchandising, improving shop floor appeal.
- Contributed to sales targets through active promotion of products.
- Monitored virtual customer feedback for continuous service improvement.
- Designed visually appealing graphics for increased audience retention.
- Raised brand awareness with the creation of engaging multimedia content.
Education
Bachelor of Science - Marketing
Ulster University Belfast
Belfast 09.2023 -
Skills
- Wine serving
- Waiter call systems
- Silver service techniques
- Special events coordination
- Problem-solving
- Communication skills
- Public speaking
- Social media marketing
- Social media content creation
Affiliations
- Running
- Social Media Content Creation
Timeline
Food and beverage assistant
Hastings Hotels
10.2023 - Current
Bachelor of Science - Marketing
Ulster University Belfast
09.2023 -
Retail sales associate
Salon Select
09.2022 - 01.2024
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