Bernadett Meszaros

• Advised customers on availability, pricing and location of products.
• Multi-tasked to keep customer service levels at optimal capacity at peak times.
• Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
• Assisted customers with varying questions using product knowledge and service expertise.
• Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
• Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
• Listened actively to customer concerns, confusions and needs for excellent communication.
• Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Obtained feedback from customers to improve service experience.

Volunteering Experience at Nine Red
• Interdisciplinary artists run a community interest company.
• Art as medicine used to help individuals overcome trauma.
• Role: Advocate for diverse individuals, boost confidence, and encourage self-improvement.
• Importance of listening skills due to sensitive environment.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Offered friendly, efficient customer service and handled challenging situations with ease.