Mohammed Hassan Rehman
Wolverhampton,England
Summary
Motivated and reliable 16-year-old student who has recently completed GCSE examinations. Studied Higher Mathematics and Triple Science and is expecting strong results, particularly in Mathematics, English and the Sciences. Through involvement in a family-owned jewellery business, I have gained valuable customer service and communication skills by handling customer enquiries via email and telephone. I am keen to develop further workplace experience and contribute positively to a professional team.
Overview
2
2
years of professional experience
Work History
Customer Service Assistant
Family-Owned Jewellery Business
01.2024 - Current
- Answered customer phone calls with professionalism and courtesy, enhancing customer experience.
- Responded to customer enquiries via email, ensuring timely and accurate information.
- Assisted customers with orders and general queries.
- Provided detailed information about products and services, assisting customers in making informed decisions.
- Maintaining professional communication with clients.
- Assisted in managing daily business functions to ensure smooth operations.
Education
GCSE Student - Higher Mathematics, Triple Science, English Language, English Literature, other GCSE subjects
Ormiston New Acadamy
Wolverhampton, WLV01-2026
Skills
- Excellent verbal and written communication
- Customer service
- Telephone etiquette
- Email correspondence
- Teamwork
- Time management
- Problem-solving
- Organisation
- IT skills
- Communication skills
- Problem resolution
Accomplishments
- Completed GCSEs including Higher Mathematics and Triple Science.
- Developed customer service experience through a family business.
- Strong academic performance with predicted A and A
- Grades.
Languages
English
Proficient
C2
Interests
- Chess
- Table Tennis
- Community Volunteering
- Science and Technology
- Reading
- Fitness and Wellbeing
- Customer Service
- Learning New Skills
Timeline
Customer Service Assistant
Family-Owned Jewellery Business
01.2024 - Current
GCSE Student - Higher Mathematics, Triple Science, English Language, English Literature, other GCSE subjects
Ormiston New Acadamy