Benjamin Streames
Worcester
Summary
Compassionate and adaptable support professional with experience working 1:1 with children, young people, and adults to help them overcome barriers, improve wellbeing, and move forward with confidence. Skilled in building trust, assessing needs, delivering tailored support, and working collaboratively with families, schools, and partner organisations. Strong communicator and team player with a diverse professional background across youth support, advocacy, employability, leadership, training, and business management. Currently completing a Level 3 Youth Work qualification and committed to ongoing professional development, with over 30 CPD and Level 2 courses completed in areas relevant to support work, safeguarding, wellbeing, and communication. Now seeking a new opportunity within a values led organisation where strong interpersonal skills, empathy, resilience, and practical support experience can bring value.
Overview
14
14
years of professional experience
Work History
Keyworker
YSS - Worcestershire Young Carers
Worcester
07.2023 - Current
- Provide 1:1 support to young carers aged 6-25 in school, home, and community settings.
- Complete assessments to identify need, understand risk, and plan appropriate support.
- Build trusted relationships with vulnerable young people and families, creating safe spaces for open discussion and support.
- Deliver tailored interventions to support emotional wellbeing, resilience, confidence, coping skills, and self-expression.
- Work with young people experiencing a range of social, family, and mental health-related challenges.
- Signpost families to relevant services and liaise with schools, professionals, and partner organisations to improve outcomes.
- Support and help deliver activity days, trips, and residential opportunities that encourage engagement, confidence, and social connection.
- Maintain accurate records, monitor progress, and contribute to support reviews and ongoing planning.
BBO Job Coach
Onside Advocacy, Worcester
Worcester
07.2021 - 06.2022
- Worked 1:1 with adults facing barriers to employment, education, and training.
- Carried out needs-based assessments and co-produced action plans to support personal progress.
- Used a participant-centred and holistic approach to help individuals build confidence, reduce barriers, and move towards realistic goals.
- Supported people from a wide range of backgrounds, including those facing social, emotional, and practical challenges.
- Encouraged independence, self-belief, and improved engagement through supportive and consistent coaching.
Owner
Streamline USA, Chicago and Denver
Chicago and Denver
02.2016 - 11.2020
- Led the direction, growth, and day-to-day management of the business.
- Managed campaigns and business development activity for clients, including work linked to Comcast in Minnesota and Colorado markets.
- Built office operations, recruitment structures, and backend systems from the ground up.
- Recruited, trained, and developed staff, supporting performance, communication, and team effectiveness.
- Oversaw operations, client relationships, and workforce development in a fast-paced environment.
Account Manager / Event Team Trainer
Credico UK
UK
02.2012 - 01.2016
- Built, trained, and led successful teams across Cardiff and Bristol markets.
- Delivered staff training in communication, campaign knowledge, standards, ethics, and compliance.
- Worked on campaigns for major NGO clients including British Red Cross, British Heart Foundation, Scope, and WWF.
- Developed relationships with event location partners including Tesco and Boots.
- Supported team development, leadership, performance, and professional standards.
Education
BSc - Environmental Technology & Management
Open University
01-2012
Level 3 Youth Work Qualification - undefined
03-2026
Skills
- 1:1 support and keyworking
- Building trust and professional relationships
- Needs assessment and support planning
- Emotional wellbeing support
- Safeguarding awareness
- Signposting and multi-agency working
- Motivational and person centred support
- Strong communication and active listening
- Working with vulnerable children, young people, and adults
- Problem-solving and adaptability
- Teamwork and partnership working
- Leadership, mentoring, and staff development
- Professional record keeping and case note management
- Calm and confident approach in challenging situations
Relevant Training and Professional Development
- Relevant areas include:
- Safeguarding
- Mental health awareness
- Trauma informed practice
- Neurodivergent awareness
- Equality, diversity and inclusion
- Professional boundaries
- Communication skills
- Risk awareness
- Emotional wellbeing support
- Working with vulnerable individuals
- Full training record available on request. Enhanced DBS approved
Additional Information
Available for roles requiring strong interpersonal skills, empathy, resilience, and a calm, professional approach to supporting individuals with a wide range of needs.
Timeline
Keyworker
YSS - Worcestershire Young Carers
07.2023 - Current
BBO Job Coach
Onside Advocacy, Worcester
07.2021 - 06.2022
Owner
Streamline USA, Chicago and Denver
02.2016 - 11.2020
Account Manager / Event Team Trainer
Credico UK
02.2012 - 01.2016
Level 3 Youth Work Qualification - undefined
BSc - Environmental Technology & Management
Open University