Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Generic

Georgina Flavell

Kingswinford,Dudley

Summary

Compassionate professional experienced in supporting vulnerable individuals and communities. Proficient in delivering emotional and practical assistance to enhance quality of life. Expertise in conducting comprehensive assessments using diagnostic screening tools and fostering collaborative efforts within multidisciplinary teams.

Overview

3
3
years of professional experience
23
23
years of post-secondary education

Work history

Keyworker

Cranstoun
Sandwell, West Midlands
09.2022 - Current

Delivered high-quality services to individuals with alcohol and drug-related challenges.

Executed harm reduction interventions to mitigate risks associated with substance use.

Employed a trauma-informed approach to provide advice, advocacy, and psychosocial support.

Collaborated with agencies to facilitate access to comprehensive services.

Supported referrals using structured guidelines to ensure continuity of care.

Conducted triage and thorough assessments of individual needs.

Coordinated care for accessing pharmacological treatments, including opiate substitutes.

Managed harm reduction strategies, including needle syringe programmes and Blood Borne Virus screening.

DEMO Practitioner

Cranstoun
Sandwell, West Midlands
02.2024 - 04.2025

Engaged individuals who inject drugs in public spaces, fostering constructive relationships.

Coordinated rapid responses to near-fatal overdoses, minimising risks of further incidents.

Delivered high-quality harm reduction services for individuals with substance-related issues.

Implemented trauma-informed outreach, providing advice, advocacy, and psychosocial support.

Collaborated closely with Advanced Nurse Practitioner and various agencies to enhance individual support.

Facilitated outreach interventions, distributing injecting equipment, naloxone, and conducting blood-borne virus testing.

Identified and addressed barriers preventing access to services for individuals in need.

Worked alongside health services and local authorities to improve health outcomes.

Deputy Service Manager

Northern Healthcare
Cradley Heath, Sandwell
02.2022 - 08.2022
  • Directed day-to-day operations of service, supervising and supporting all staff members.
  • Ensured effective staff management through recruitment, induction, supervision, and professional development.
  • Delivered services safely and effectively, adhering to clinical standards and statutory requirements.
  • Led service planning, execution, and evaluation with a focus on recovery-oriented approaches.
  • Oversaw risk management processes, safeguarding concerns, and complex case discussions.
  • Monitored service performance by analysing data and feedback to drive improvements.

Education

Bachelor of Science - Applied Psychology

Cardiff Metropolitan University
Cardiff
09.2017 - 06.2020

Foundation Degree in Science - Social Sciences

Cardiff Metropolitan University
Cardiff
09.2016 - 06.2017

A-Levels - Psychology

Dudley Sixth
Dudley
09.2014 - 06.2016

A-Levels - English Language

Dudley Sixth
Dudley
09.2014 - 06.2016

A-Levels - History

Dudley Sixth
Dudley
09.2014 - 06.2016

GCSEs - English Language

Ellowes Hall Secondary School
Dudley
09.2009 - 06.2014

GCSEs - Mathematics

Ellowes Hall Secondary School
Dudley
09.2009 - 06.2014

GCSEs - Science (Core and Additional)

Ellowes Hall Secondary School
Dudley
09.2009 - 06.2014

Skills

  • Confidentiality practice
  • Risk assessing and care planning
  • Patience
  • Strong empathy
  • Advanced communication
  • Data recording accuracy

Accomplishments

  • Received a certificate for Highly Commended in the Excellent Support Award Category at Homeless Link's Excellence Awards 2025.
  • Won the Rising Star Award 2021 with Northern Healthcare (a promotion from an Occupational Therapy Assistant to a Team Leader).

Timeline

DEMO Practitioner

Cranstoun
02.2024 - 04.2025

Keyworker

Cranstoun
09.2022 - Current

Deputy Service Manager

Northern Healthcare
02.2022 - 08.2022

Bachelor of Science - Applied Psychology

Cardiff Metropolitan University
09.2017 - 06.2020

Foundation Degree in Science - Social Sciences

Cardiff Metropolitan University
09.2016 - 06.2017

A-Levels - Psychology

Dudley Sixth
09.2014 - 06.2016

A-Levels - English Language

Dudley Sixth
09.2014 - 06.2016

A-Levels - History

Dudley Sixth
09.2014 - 06.2016

GCSEs - English Language

Ellowes Hall Secondary School
09.2009 - 06.2014

GCSEs - Mathematics

Ellowes Hall Secondary School
09.2009 - 06.2014

GCSEs - Science (Core and Additional)

Ellowes Hall Secondary School
09.2009 - 06.2014
Georgina Flavell