Benjamin Lee
Nottingham,Nottinghamshire
Summary
I am a soon to be History graduate with strong research, analytical, and communication skills developed through my degree. I am due to graduate from university in May 2026, and I am currently on course to achieve a high 2.1 / 1st grade.
My studies required me to evaluate complex information, assess sources critically, and produce clear, well-structured written work under tight deadlines. Through my dissertation and coursework, I developed the ability to manage long-term projects independently, prioritise tasks effectively, and maintain a high level of attention to detail.
I am confident synthesising large volumes of information and presenting key points clearly in both written and verbal formats. Alongside my academic work, I have developed strong organisational skills, adaptability, and the ability to work effectively both independently and as part of a team.
I am now seeking an entry-level or graduate role where I can apply my analytical, organisational, and communication skills in a professional environment while continuing to develop my career.
During my time at university I also worked part time for a national plumbers merchants as a delivery driver in Norwich. Before starting my studies I spent 12 years working as a glazier in Nottingham, starting after I left in 2009 and working my way up to a management position before leaving in January 2020 when moved to Canada to gain my ski instructor qualification. Due to Covid-19, I returned to the UK in March 2020 and returned as a glazier for the same glazing company I left two months prior. I continued to work for the glazing company until November 2021 when I moved back to Canada to work as a Ski Instructor.
Overview
16
16
years of professional experience
Work history
Delivery Driver/ Warehouse operative
City Plumbing
Norwich, Norfolk
06.2022 - 12.2025
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Maintained vehicle cleanliness for professional appearance.
- Assisted in warehouse organisation to streamline packing process.
- Completed emergency deliveries successfully despite challenging conditions.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Coordinated delivery schedules for optimum time management.
- Safely loaded and unloaded packages with zero material damage.
- Carried heavy items to customers' desired location using best moving and handling practices.
Ski Instructor
Sun Peaks Ski School
Sun Peaks, British Colombia, Canada
11.2021 - 04.2022
- Enthusiastically taught ski lessons to groups of up to 8 students of different ages and skill level.
- Worked collaboratively with other Ski Instructors to effectively manage lesson plans.
- Consistently improved personal skiing and teaching through personal training and research to continuously provide high-quality lessons to students.
- Instructed private lessons to students of varying ability levels, exercising patience and utilising clear, communication skills to teach engaging and informative sessions.
- Identified individual strengths and weaknesses, adapting training programmes to suit.
- Provided first-class customer service to students and guests through good communication and delivering fun and productive lessons, generating consistent repeat business.
Glazier / Manager
Lee Glass & Glazing Nottingham
Nottingham, NTT
09.2009 - 11.2021
Works includes
- Fitting replacement glass for customers
- Fitting bespoke glass in customers houses & offices
- Training apprentices and office staff
- Ordering stock
- Arranging appointments with customers
- Dealing with customer grievances
- Providing documentation for job E.g. Quotes, invoices Etc
- Dealing with employee grievances
- Confidently worked at heights thanks to ladder training.
- Experienced in driving vans
- Accomplished at glazing UPVC, Aluminium and wooden windows
Education
FAQ Level 3 Diploma in Management - Business Management
Lee Glass & Glazing
NottinghamAdvanced level apprenticeship in management - Management
Lee Glass & Glazing
LevelOCR Functional Skills qualification in ICT Level 2 - ICT
Lee Glass & Glazing
NottinghamGCSEs -
Redhill Academy
NottinghamBachelor of Arts - History
University of East Anglia
Norwich, England 09.2022 -
Skills
- Research & analysis: Conducting qualitative research; evaluating the reliability, bias, and context of complex sources; synthesising large volumes of information into clear conclusions
- Written communication: Producing clear, well-structured written work including reports, briefings, and summaries for different audiences
- Critical thinking: Analysing evidence, identifying patterns and inconsistencies, and forming balanced, evidence-based arguments
- Verbal communication: Presenting ideas clearly in discussions and presentations; explaining complex topics concisely and confidently
- Organisation & time management: Managing multiple deadlines independently; planning and delivering long-term research projects to schedule
- Attention to detail: Maintaining accuracy in written work, referencing, and data handling
- Experience in management
- Very adaptable to different types of work from past work experience
- Experienced at working outside in all weather conditions
Timeline
Bachelor of Arts - History
University of East Anglia
09.2022 -
Delivery Driver/ Warehouse operative
City Plumbing
06.2022 - 12.2025
Ski Instructor
Sun Peaks Ski School
11.2021 - 04.2022
Glazier / Manager
Lee Glass & Glazing Nottingham
09.2009 - 11.2021
Advanced level apprenticeship in management - Management
Lee Glass & Glazing
OCR Functional Skills qualification in ICT Level 2 - ICT
Lee Glass & Glazing
FAQ Level 3 Diploma in Management - Business Management
Lee Glass & Glazing
GCSEs -
Redhill Academy