Summary
Overview
Work history
Education
Skills
Timeline
Generic

Tom Else

Hitchin,Hertfordshire

Summary

I am a 21-year-old History graduate from the University of Bristol, a hardworking, methodical, and analytical thinker who particularly enjoys tackling challenges and client-facing roles. In roles outside of my studies, I have gained considerable practical experience, which has challenged and developed fundamental skills such as front-facing, client interaction, building rapport to understand people's needs, and ultimately solving their issues. Equally, working for Maydencroft, a forward-thinking sustainable solutions firm during my time away from University, has tested my teamwork skills and my ability to comply with environmental standards whilst ensuring customer satisfaction.

Overview

8
8
years of post-secondary education
6
6
years of professional experience

Work history

Grounds and Maintenance Operative

Maydencroft
Gosmore , Hertfordshire
06.2024 - 09.2025

Working for a firm specialising in environmental and sustainable solutions, I gained hands-on experience with constantly evolving sustainability practices and compliance procedures. Working under pressure within diverse teams, I consistently aimed to maintain the highest standard of customer satisfaction whilst upholding strict safety and environmental standards, an endeavour that constantly tested my ability to tackle operational problems and deliver practical solutions.

Warehouse Labourer

Dometic
Burleigh Heads, Queensland
05.2023 - 06.2023

Highlighted my ability to pick and ship customer orders with speed and accuracy under time pressure. This required close teamwork, organisation and a meticulous approach to detail to ensure daily targets were met without error.

Full Time Farmhand

Tupra Station
Oxley , New South Wales
02.2023 - 04.2023

I managed a broad range of practical responsibilites independently, from livestock care to machinery operation. This tested, but equally showcased, strong organisational skills and the ability to delegate and prioritise different tasks that although equally as important, were competing.

Kitchen Staff

The Bull
Gosmore, Hertfordshire
07.2022 - 01.2023

Supported service delivery in a high-pressure kitchen, often stepping into the front of house when required. This developed my adaptability under pressure, whilst also highlighting skill in managing and resolving challenges within a faced-paced team environment.

Front of House Team Member

Redcoats Farmhouse Hotel
Redcoats Green , Hertfordshire
07.2021 - 09.2021

Checking guest satisfaction regularly and addressing any issues promptly, I delivered exeptional guest experiences at large events, communicating with the clients and resolving their issues efficiently.

Volunteer

Sloe Hill Residential Home
Gosmore , Hertfordshire
12.2019 - 01.2020

I assisted residents, many of whom living with dementia or alzheimers, with their daily tasks. In doing this I developed excellent communication and interpersonal skills in an emotionally demanding environment.

Education

Bachelor of Arts - History

University of Bristol
Bristol
09.2023 - 07.2026

A-Levels - History, Government & Politics and Theatre Studies

Bedford School
Bedford
09.2017 - 06.2022

Skills

Research and Analysis: Demonstrated advanced research and analytical skills through the synthesis of complex historical evidence and academic literature into concise, evidence-based arguments During my dissertation, I analysed over fifty editions of nineteenth-century British newspapers, cross-referencing primary sources with contemporary sociological theory to examine the dialectic role of the Victorian press This required rigorous source evaluation and the ability to distil large volumes of information into well-supported conclusions

Stakeholder Communication: Day-to-day experience building rapport and resolving issues for customers and clients in service-focused roles

Organisation and Prioritisation: My role as Injury and Rehabilitation Secretary within the University Rugby Club required me to coordinate multiple ongoing responsibilities alongside my full-time studies, developing my communication skills and providing support to contemporaries with diverse needs

Problem Solving: After understanding the fundamental role of creativity and problem-solving, I recently attended a workshop on Innovation, Creativity and Problem-Solving by Make Happy, a London- based innovation consultancy This finetuned my problem-solving, helping me think more creatively in addressing problems and finding practical solutions Ultimately, this gave me clarity and confidence in how I approach solving both personal and professional problems

Timeline

Grounds and Maintenance Operative

Maydencroft
06.2024 - 09.2025

Bachelor of Arts - History

University of Bristol
09.2023 - 07.2026

Warehouse Labourer

Dometic
05.2023 - 06.2023

Full Time Farmhand

Tupra Station
02.2023 - 04.2023

Kitchen Staff

The Bull
07.2022 - 01.2023

Front of House Team Member

Redcoats Farmhouse Hotel
07.2021 - 09.2021

Volunteer

Sloe Hill Residential Home
12.2019 - 01.2020

A-Levels - History, Government & Politics and Theatre Studies

Bedford School
09.2017 - 06.2022
Tom Else