Benjamin Holmes
Chesterfield,Derbyshire
Summary
Enthusiastic graduate with hands-on experience in customer service and public relations. Demonstrates strong communication abilities and effective teamwork skills. Passionate about professional development and eager to embrace new challenges. Offering strong leadership qualities and keen understanding of customer service. Background in customer service has enhanced confidence and readiness for diverse job opportunities. Knowledgeable about team coordination, problem-solving, and maintaining positive work environment. Ready to use and develop communication, organizational, and interpersonal skills in next opportunity.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
Work history
Retail shift leader
Morrisons
Bolsover, Derbyshire
10.2025 - Current
- Achieved customer satisfaction with excellent communication skills.
- Promoted in-store offers and deals to drive sales.
- Delegated tasks effectively for smooth store operations.
- Liaised between management and staff, ensuring clear communication channels were established.
Customer service assistant
Morrisons
Bolsover, Derbyshire
07.2024 - 10.2025
- Offered helpful advice on product selection, leading to increased sales.
- Provided exceptional levels of customer service consistently; creating loyal customers .
Warehouse operative
Gist Ltd
Chesterfield, Derbyshire
08.2023 - 02.2024
- Managed disposal of waste materials, maintained clean working environment.
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Facilitated smooth workflow by promptly processing incoming stocks.
Safety steward
IPM
Sheffield, North Yorkshire
09.2021 - 05.2023
- Received commendation for quick thinking during crisis situations by implementing emergency protocols effectively.
- Guided evacuees safely during fire alarms and other emergencies ensuring no casualties or panic situations.
- Collaborated with security personnel to maintain peace during events.
Customer assistant/Pizza maker
Dominoes
Chesterfield, Derbyshire
03.2020 - 05.2021
- Ensured health and safety regulations complied within work premises at all times.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
Full time landscape gardening assistant
Garden Flair
Chesterfield, Derbyshire
06.2019 - 09.2019
- Installed outdoor features such as patios and decks enhancing overall property value.
- Maintained grounds including trimming, weeding and general clean-up.
Part time customer service assistant
Dobbies Garden Centre
Chesterfield, Derbyshire
03.2018 - 03.2018
- Provided exceptional levels of customer service consistently; creating loyal customers .
- Adapted quickly to changes in store layout or products range, minimizing disruption to service delivery .
Education
Bachelor of Arts - Marketing
Sheffield Hallam University
Sheffield 09.2020 - 05.2024
A-Levels -
Netherthorpe school
Chesterfield, DerbyshireBusiness Cambridge Technical level 3 - Business
Netherthorpe school
Chesterfield, DerbyshireLevel 2 Award in Community Sports Leadership - Sports Leadership
Netherthorpe School
Chesterfield, DerbyshireECDL - European Computer Driving License
Netherthorpe School
Chesterfield, DerbyshireGCSEs - English Literature, English Language, Math, P.E and History.
Netherthorpe School
Chesterfield, DerbyshireSkills
- Meeting sales targets
- Stock control proficiency
- Decision-Making confidence
- Cash handling
- Motivational mentoring
- Assertive communication
- Resilient attitude
- Health and Safety Compliance
- Team Leadership
- Profit and Loss Analysis
Timeline
Retail shift leader
Morrisons
10.2025 - Current
Customer service assistant
Morrisons
07.2024 - 10.2025
Warehouse operative
Gist Ltd
08.2023 - 02.2024
Safety steward
IPM
09.2021 - 05.2023
Bachelor of Arts - Marketing
Sheffield Hallam University
09.2020 - 05.2024
Customer assistant/Pizza maker
Dominoes
03.2020 - 05.2021
Full time landscape gardening assistant
Garden Flair
06.2019 - 09.2019
Part time customer service assistant
Dobbies Garden Centre
03.2018 - 03.2018
A-Levels -
Netherthorpe school
Business Cambridge Technical level 3 - Business
Netherthorpe school
Level 2 Award in Community Sports Leadership - Sports Leadership
Netherthorpe School
ECDL - European Computer Driving License
Netherthorpe School
GCSEs - English Literature, English Language, Math, P.E and History.
Netherthorpe School