Ben Cavey

Twickenham Superstore £3.2 million turnover

• Implemented promotional displays to increase product visibility and sales.
• Deputised and covered Area Manager
• Organised and ran Area meetings / training sessions
• Managed staff rosters, ensuring adequate coverage during peak times.
• Resolved customer complaints effectively, protecting the store's image and consumer relationships.
• Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
• Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
• Developed a team-oriented environment by implementing effective leadership strategies.
• Coached underperforming employees improving their job performance significantly.

VOLUNTARY ROLE

• Negotiated with suppliers for better prices, leading to improved profit margins.
• Managed store inventory to ensure adequate stock levels at all times.
• Boosted overall sales performance through the implementation of effective merchandising strategies.

Aldershot £5 million turnover

Twickenham £2.8 million turnover

Ruislip £3.5 million turnover

£4.5 million turnover Flag Ship Store

• Various stores

VOLUNTARY ROLE