Julie Dunmow
Saltash,Cornwall
Summary
Highly skilled and dependable professional with extensive experience in multi-drop delivery, vehicle maintenance, and safe driving practices. Demonstrates exceptional attention to detail, delivery accuracy, and adherence to traffic laws. Proficient in GPS usage, route planning, and warehouse operations including picking, packing, and manual handling. Strong customer service skills with a courteous and polite demeanour. Holds a full UK driving licence and first aid training. Committed to maintaining a safe driving record and ensuring vehicle safety checks are consistently performed. Career goal: To leverage extensive logistics expertise in a challenging role within the transportation or warehousing sector.
Overview
40
40
years of professional experience
Work History
Delivery driver Store assistant
Waitrose & Partners
Saltash, Cornwall
03.2024 - Current
- Assisted in warehouse organisation to streamline packing process.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Completed deliveries with smile and patient, personalised service.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
- Interpreted maps effectively, following written and verbal directions as required to navigate optimal delivery routes.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Ensured safety by regular vehicle inspections and maintenance.
- Carried out complex manoeuvres in busy, high pressure environments.
- Boosted product sales by offering selection guidance to customers.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Displayed promotional material on storefronts to attract shoppers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Resolved customer complaints effectively, restoring trust in the service provided.
Home care assistant
Carol Spinks
Saltash, Cornwall
03.2023 - 03.2024
- Maintained clean surroundings, promoting healthy living space for elderly clients.
- Provided companionship for emotional support and social interaction to lonely seniors.
- Adhered strictly to confidentiality principles regarding patient information and records.
- Administered prescribed medication to patients, ensuring their health and well-being.
- Prepared nutritious meals to promote healthier diet among the elderly.
- Ensured safe living environment for patients by conducting regular home checks.
- Handled emergency situations calmly, reducing risks associated with elderly falls or sudden illnesses.
- Regularly updated family members on client's condition, fostering trust and transparency.
- Delivered high level of patient care resulting in improved overall health status.
- Increased patient comfort by providing personal care services such as bathing and grooming.
- Monitored vital signs regularly-immediate reporting of any abnormalities observed.
- Contributed to improvement in mental wellbeing by engaging clients in stimulating activities.
- Enhanced client mobility with appropriate physical exercises designed for seniors.
- Demonstrated empathy towards the needs of the elderly, promoting dignity at all times.
Cleaner
Seaton Beach Cafe
seaton, Cornwall
05.2007 - 03.2023
- Adhered to health and safety regulations to maintain safe environment for customers.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Used correct procedures to clean floors, communal areas and work spaces.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Conducted thorough venue inspections to accurately identify cleaning needs.
- Promoted safer workplace conditions with meticulous attention to detail during cleaning duties.
- Earned management trust by serving as key holder, performing daily opening and closing procedures.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
Delivery driver
Amazon Flex
Plymouth, Devon
05.2021 - 11.2021
- Navigated various routes efficiently, leading to increased route coverage.
- Coordinated delivery schedules for optimum time management.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
- Improved client satisfaction by delivering packages promptly and accurately.
- Managed delivery documentation meticulously ensuring all paperwork was up-to-date and accurate.
Shop assistant
Landrake Stoes
Saltash, Cornwall
01.2005 - 01.2007
- Managed opening or closing procedures whilst adhering strictly to company policies.
- Carried out day-to-day duties accurately and efficiently.
- Built rapport with frequent shoppers to foster loyal customer base.
- Handled cash register efficiently, ensuring accurate transactions.
- Managed stock levels on shop floor for continuous product availability.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Completed opening and closing duties in line with established schedule.
- Organised displays to promote inventory and encourage customer purchases.
Warehouse operator
Ministry of Defense
U.S.A.F Lakenheath, Suffolk
01.1995 - 10.2000
- Met tight deadlines by efficiently processing incoming shipments.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Updated computer systems with new stock data promptly after receipt of deliveries,.
- Used forklifts for swift movement of heavy items.
- Verified contents of shipments against invoices for accuracy assurance.
- Organised products in designated areas, facilitating easier access and retrieval when needed.
- Handled Goods In and Goods Out requests in line with company protocols.
- Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
- Safely operated forklifts, pump trucks and power pallet trucks to unload, lift and transfer warehouse goods.
- Attended Health and Safety training to ensure consistent adherence to warehouse safety policies.
- Carried out stock control and maintained quality standards high for audits.
Store assistant
Ministry of Defense
U.S.A.F Lakenheath, Suffolk
01.1993 - 01.1995
- Managed inventory effectively to prevent stock shortages.
- Arranged displays attractively, driving impulse purchases.
- Improved product availability by effectively restocking shelves.
- Received deliveries timely, ensuring rapid shelf restocking.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Updated product labelling and pricing to reflect discounts and offers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Tagged products quickly and accurately with price tags and stickers.
- Displayed wares in temporary structures at markets to attract new customers.
Cashier
Sainsbury's
Kings Lynn, Norfolk
05.1985 - 01.1989
- Assisted customers with enquiries to enhance their shopping experience.
- Resolved customer complaints professionally leading to higher retention rates.
- Processed payments swiftly for improved customer experience.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Managed queue effectively during peak hours for seamless checkout process.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Kept up-to-date with store promotions to provide accurate information to customers.
- Balanced till at end of day, maintaining accurate records.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
- Helped meet business needs by working extra shifts.
Education
GCSEs - English/Maths/Geography
Gaywood Park
Kings Lynn, NorfolkSkills
- Multi-Drop delivery experience
- Vehicle maintenance awareness
- Delivery accuracy
- GPS usage capability
- Self-Motivation for lone working
- Traffic law adherence
- Customer Service
- Manual handling
- Highway Code knowledge
- Pallet jack and hand truck operation
- GPS and route planning
- Shipping and packaging
- Safe driving record
- Courteous and polite demeanour
- Punctual and reliable
- Friendly demeanour
- Full UK driving licence
- First aid training
- Dependable and reliable
- Electronic payments processing
- Point of sale operations
- Vigilance and security awareness
- Punctuality and reliability
- Efficient work ethic
- Warehouse equipment use
- Product display techniques
- Cash register operation
- In-store promotions
- Cleaning procedures
- Cash handling
- Product knowledge
- Warehouse operations
- Cashing up
- Cleaning
References
References available upon request.
Timeline
Delivery driver Store assistant
Waitrose & Partners
03.2024 - Current
Home care assistant
Carol Spinks
03.2023 - 03.2024
Delivery driver
Amazon Flex
05.2021 - 11.2021
Cleaner
Seaton Beach Cafe
05.2007 - 03.2023
Shop assistant
Landrake Stoes
01.2005 - 01.2007
Warehouse operator
Ministry of Defense
01.1995 - 10.2000
Store assistant
Ministry of Defense
01.1993 - 01.1995
Cashier
Sainsbury's
05.1985 - 01.1989
GCSEs - English/Maths/Geography
Gaywood Park
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