Becky Hay
East Wemyss,Fife
Summary
Experienced administrative professional with a strong background in clerical work, accounting procedures, and records management. I am a reliable and approachable team player who enjoys solving problems and adapting to new challenges. I am now looking for a new opportunity where I can use my skills and experience to make a positive contribution.
Overview
11
11
years of professional experience
Work history
Clerical Assistant
Fife Council
Fife
2022.08 - Current
- • Provided clerical and administrative support within a busy educational environment, ensuring accurate record keeping and efficient day-to-day operations.
• Maintained computer systems, produced office documents, and photocopied materials as required.
• Assisted in drafting emails, letters, and memos to support effective communication with staff, parents, and external contacts.
• Updated spreadsheets and databases to maintain accurate records and support data management processes.
• Managed petty cash processes and carried out end-of-year financial reconciliation, ensuring school financial records and reports were accurate and up to date.
• Produced and distributed school documents including newsletters, handbooks, booklets, and information bulletins.
• Handled customer enquiries and reception duties professionally, providing a high standard of customer service.
• Assisted visitors, staff, pupils, and parents with enquiries, offering support and guidance in a friendly and efficient manner.
• Maintained a welcoming and organised front office environment while managing multiple tasks and priorities effectively.service. Ensured a welcoming environment for all individuals accessing the service.
Ward Administrator
NHS
Fife
2021.09 - 2022.03
- Assisted senior charge nurse with administrative responsibilities to support effective patient care management.
- Conducting and recording audits of wards to ensure compliance.
- Managed processing of weekly staff hours to maintain operational efficiency and employee satisfaction.
- Updated and maintained staff spreadsheets to facilitate seamless communication and organisation within the team.
- Managed sensitive information securely, maintaining strict confidentiality standards.
Contract Support Administrator
Briggs Marine
Burntisland
2016.10 - 2019.08
- Liaise with customers and ensure high levels of customer service is provided
- Provide weekly and monthly update reports
- Maintain Crew Certification and arrange training to comply with company legislation
- Process timesheets into salary spreadsheet and recorded timesheets to note all extra days worked
- Collate crew expenses, credit cards and petty cash to meet month end timeframe
- Ensure all vessels have correct LSA safety equipment in line with coding requirements
- Using Sage 500 to process all department invoices and recharge where necessary
Travel Administrator
Briggs Marine
Burntisland
2015.01 - 2016.10
- Facilitated effective communication by handling telephone calls. Recorded detailed messages to ensure relevant parties received important information promptly. Assisted in maintaining smooth operations through timely message delivery.
- Managed visitor reception and ensured notification of appropriate entertainers.
- Provided administrative support to management, ensuring efficient operations and decision-making processes.
- Coordinated travel accommodation and subsistence arrangements to ensure smooth execution of company-wide projects and contracts.
- Processed departmental invoices using Sage 500 to ensure accurate financial records.
- Executed reconciliation of credit card statements to ensure timely compliance with monthly account deadlines.
- Maintained updated traveller profiles to ensure accuracy and accessibility.
Education
Higher Administration,Higher Modern Studies, Intermediate 2 Business Management, Intermediate 2 English, Other Standard Grades / Intermediates
Viewforth High School
Kirkcaldy Skills
- Work prioritisation
- Knowledge of clerical procedures
- Knowledge of Microsoft Office packages
- Excellent customer service skills
- Organisational efficiency
- Resourceful thinking
Timeline
Clerical Assistant
Fife Council
2022.08 - Current
Ward Administrator
NHS
2021.09 - 2022.03
Contract Support Administrator
Briggs Marine
2016.10 - 2019.08
Travel Administrator
Briggs Marine
2015.01 - 2016.10
Higher Administration,Higher Modern Studies, Intermediate 2 Business Management, Intermediate 2 English, Other Standard Grades / Intermediates
Viewforth High School